Responsibility Mapping

Clarity of responsibilities… …is at the heart of management, coaching, measurement, rewards, etc.  Crisply defined and reinforced responsibilities increase focus, integration and performance.  I cannot think of a more important layer to execution than making sure everyone knows who owns, who is supposed to do, who needs to review before an action, and those who […]

Process Management 101

For as long as I would like to remember… … I have been using a single slide to orient executive teams, project teams, stakeholders, etc. on What is a process? In simple terms all the work, tasks, activity, etc. we accomplish at work, at home, at school, on-line- anywhere- can be thought of as process. […]