Our Company Profile:

18 Wheels Logistics is one of the most respected names in the supply chain industry. We are a one-stop solution for Warehousing, Co-packing and Transportation. What makes our business so unique is the different lines of businesses we operate in, making us an attractive choice for customers.

We are looking for a detail-oriented Operations Administrative Assistant to join our Burnaby team! The CSR Logistics Assistant communicates with internal and external stakeholders, monitors daily operations, and coordinates billing/invoicing. This position also answers calls, enters data, and handles the paperwork to meet business needs.

Accountabilities & Responsibilities Include (but are not limited to):

• Communicate and maintain positive relationships with carriers, 3PL (third-party logistics) companies, customers, and other third-party vendors
• Be the first point of contact and provide a superior customer service experience via phone and email
• Generate Pick List, Bill of Lading & Packing List, and coordinate with warehouses in processing customer order instructions
• Effectively communicate with customers and carriers on any changes as necessary in a proactive manner
• Organize and input orders into our WMS and monitor inventory levels of different SKUs on behalf of our customers
• Bill and invoice customers in a timely manner
• Coordinate with the Operations, Warehouse, and CSR teams
• Monitor daily operations and ensure implementation of best practices
• Contribute to business development by analyzing logistical problems and proposing new solutions

Skills & Qualifications:

• Minimum two (2) years of administrative experience
• Minimum one (1) year of WMS experience
• Minimum one (1) year of billing/invoicing experience
• Education in Logistics, Supply Chain, International Trade, or other related fields is an asset
• Experience with supply chain, transportation, and containers is an asset
• Strong proficiency with Microsoft Office
• Quick learner with the ability to adapt
• Strong detail-orientation, analytical, and organizational skills
• Strong communication and problem-solving skills
• Ability to work in a fast-paced environment
• Ability to manage multiple tasks and meet deadlines
• Ability to work independently and/or collaboratively
• Ability to take initiative and innovate

18 Wheels Logistics is proud of its commercial growth and cherishes the team members that are the heart of its organization. 18 Wheels is an equal opportunity employer, it values its diversity and inclusion and invites qualified applicants to join this winning team.

Job Types: Full-time, Permanent

Salary: From $39,000.00 per year

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday

Application question(s):

• Can you work 40 hours (Monday to Friday 8:00AM to 4:30PM) at 7185 11th Avenue (Burnaby)?
• Required Question: What is your experience with billing and/or invoicing?
• Required Question: What is your experience with generating BOLs and Pick/Packing Lists?
• Required Question: What is your experience with WMS?
• Required Question: What are your wage expectations?
• To confirm your application, and to be considered in the interview process, can you please type the position you have applied for?

Experience:

• Operations Administrative: 1 year (preferred)

Licence/Certification:

• BC Driver's Licence (preferred)

Work Location: One location

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