OTT Financial Group is the parent organization of a group of financial services and investment companies. We leverage cutting-edge fintech innovations to bring excellent financial advice and best-in-class wealth management to our customers and business partners. Empowering 6,000+ merchants and hundreds of thousands of individual clients across Canada, we are the home to a wealth of expertise in forex and securities trading, mobile and cross-border payment, and investment fund management.

OTT Pay is part of the OTT Financial Group. We are the leading Canadian company enabling businesses to accept QR code-based digital payment methods such as WeChat Pay, Alipay, and China UnionPay. We also help businesses take payments made with traditional methods such as Visa and Mastercard. In addition, we provide value-added services such as marketing and e-commerce through our platforms and other partners. We have completed Series C funding.

We are looking for an Operations Manager to support our business growth in Toronto. This is a full-time position.

What’s in it for you:

• Competitive salary
• Extended Health, Dental, and Vision Benefits
• Life and Disability Insurance
• Performance Bonus
• Vacation Leave, Parental Leave and Family Medical Leave
• Centrally located modern and spacious offices close to Eglinton and Leslie
• Free use of onsite Gym and Sports Facilities, and regular Company Social Events
• Learning and Professional Development Support
• A chance to work in a dynamic, collaborative, progressive and high performing team
• Community involvement through the annual Terry Fox Run
• Tremendous opportunities for Growth and Development

How you will contribute:

• Manage and coordinate the operational activities for merchant operations, settlement processing and verification and inventory management of payment devices
• Analysing existing structure, processes and making recommended changes to insure they will support the current and future business.
• Ensures quality service and effective operations support structure, processes and procedures are in place
• Work closely with Compliance for risk management
• Manages activities across the operations team including strategic program delivery
• Develop, collect and present quantitative metrics to identify, execute and monitor process improvements

What you bring to the table:

• Min of 5 years experience in operations support, preferably in the payments industry
• Strong analytical, decision-making and problem-solving skills
• Well-developed leadership abilities and strategic management skills
• Excellent interpersonal, verbal and written communication skills
• Coaching, developing and mentoring of staff

Apply now and unleash your full potential.

OTT Financial Group is committed to fostering an inclusive and accessible environment where all employees feel valued and respected, and where every employee can realize their potential. We are committed to providing reasonable accommodations, if required, and will work with you to meet your needs. We appreciate all applicants for their interest; however, only those candidates selected for an interview will be contacted.

Job Types: Full-time, Permanent

Salary: $75,000.00-$90,000.00 per year

Benefits:

• Company events
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site gym
• On-site parking
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday

Application question(s):

• Are you willing to work onsite Mon to Fri at our Head Office in North York along Leslie Street?

Experience:

• operations in payments industry: 5 years (required)

Work Location: One location

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