Company
Temple Insurance Company
Location
Toronto , Canada

Claims Assistant

We care for humankind – and that starts with our people

Our greatest strength lies not in what we do – but how we do it. It’s the unique individual behind every piece of work who matters the most. Our people make Munich Re a global success. Working at Munich Re gives us access to the depth, breadth, and mindset we want in order to develop our full potential. That’s why a career at Munich Re is much more than just a job. It’s an invitation to be your very best and make a positive impact on the world.

Overview
Are you someone with strong leadership capabilities? Do you enjoy building relationships and working collaboratively in a team environment with both internal, external and global stakeholders? We are hiring a Claims Assistant in Toronto who will be responsible for providing strong administrative support to the Temple Claims Department.

Your job

• Manage the New Claims Inbox, including receiving and distributing of all mail, electronically and hard copy.
• Opening all new claims in the system, including verification of policy information and loading of all received documentation.
• Send acknowledgement emails to relevant business partners to confirm who the Temple Claims Specialist is with their direct contact information.
• Download and disseminate special wire transfer payment requests to the appropriate Claims Specialist. Once approval has been attained, forward the request to Accounting.
• Receive and process payments for examiners and for certain MGA clients, including thorough review of back up documentation.
• Setting reserves, with accuracy, in the system.
• Loading documents to the system.
• Acknowledge Statement of Claims received from business partners.
• Process received cheques (returned, subrogated interest or deductible recovery).
• Loss runs are prepared and distributed to internal and external clients.
• Respond to internal and external claims inquiries.
• Manage the Claims portal.
• Participate in cross-functional initiatives and projects on behalf of Claims, at the request of SVP, Claims or VP, Temple Claims.
• Promote a customer service orientation.
• Assist with the development of system enhancements and operating process to expedite claims service.
• Additional tasks/projects as required by SVP, Claims and VP, Temple Claims

Your profile

• College or University degree preferred
• Chartered Insurance Professional (CIP) designation or progression towards the designation is not required, but preferred.
• 2 years Multi-line claims knowledge would be preferred but not required.

Specialized Knowledge and Skills

• 
  Excellent analytical and problem solving skills with business and general insurance acumen.
• Excellent attention to detail is crucial.
• Self-motivated and highly organized with strong communication, interpersonal and time management skills.
• Exceptional computer skills including Microsoft Office.
• Ability to work independently and in a team environment and function well under pressure.
• High degree of flexibility and adaptability to changing environment and situations.

In addition to an exciting job opportunity, we offer the following:

• Exposure to challenging projects and development opportunities to grow your skills and career with both local and global colleagues and partners are available.
• A comprehensive total rewards financial program which includes extensive flexible benefits and pension.
• A hybrid work environment in an inspiring physical workplace setting.
• Educational Assistance Programs that continue to recognize your on-going success.

Click on the link to apply…

Munich Re Canada is committed to providing a work environment that is inclusive and free of employment barriers and discrimination. Accommodations will be made for qualified applicants with a disability throughout the recruitment process. If you receive a request for an interview and you have a disability which will require an accommodation to support your participation, please contact AODARequestHR@munichre.ca as soon as practical so that suitable accommodations can be arranged.