A leader in the Restaurant Industry is seeking a dynamic, energetic and self-motivated individual to join their Operation’s Team as a Senior Operations Manager.

The potential candidate must reside in or be willing to relocate to the Greater Moncton area. They must possess a valid driver’s license and have reliable transportation due to the expectation of daily travel among locations in Southeastern New Brunswick.

Responsibilities:

• Focus on leading your team to meet Sales, Gross Margin and Variable Expense targets
• Manage a team of District Managers
• Communicate with the franchisor on operational items and compliance
• Drive sales by ensuring franchisee locations deliver exceptional guest service, including but not limited to high standards of guest service, guest satisfaction and quality and cleanliness in the restaurants
• Ensure locations follow all in-house and corporate policies and procedures
• Coach Managers on a day-to-day basis to help them achieve specific restaurant goals and targets
• Lead by example when it comes to day-to-day operations in the restaurants

Competencies:

• Integrity and Trust – is widely trusted and is seen as a direct / truthful individual
• Leadership – demonstrated experience in leading large teams, ability to set and achieve goals, align resources accordingly
• Insight– ability to understand and communicate financial statement results, ability to complete project plans and how to execute strategies.
• Organization – Can use resources effectively and efficiently to get things done
• Continuous Improvement – committed to ongoing improvement of processes, services and execution

Qualifications:

• Post-secondary education in Business Management is an asset
• Minimum of 5 years’ experience in a senior management role
• Strong leadership skills
• Excellent interpersonal, verbal and written communication skills
• Proven ability to develop, coach and build strong Team relationships
• Strong operational skills in the guest-service environment
• Ability to exceed multiple and/or tight deadlines
• Demonstrated success in achieving targets

Thank you very much for your interest in this position, however, only those applicants considered for further follow-up will be contacted.

Job Types: Full-time, Permanent

Salary: $70,000.00-$80,000.00 per year

Schedule:

• Day shift
• Evening shift
• Holidays
• Morning shift
• Night shift
• Weekend availability

Ability to commute/relocate:

• Moncton, NB: reliably commute or plan to relocate before starting work (required)

Application question(s):

• How many years of multi-unit management do you have?

Education:

• Bachelor's Degree (preferred)

Experience:

• senior management: 5 years (preferred)

Work Location: One location

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