Regional Operations Manager Job at Manitoulin Group of Companies

Manitoulin Group of Companies Fort McMurray, AB

Company Description


For 60 years, Manitoulin Transport has been providing comprehensive transportation and logistics solutions for clients across North America. Our success lies in our innovation and safety, and our dedication to reliable, on-time delivery. So, if you know where you’re headed, we have the training and career development to help you get there.


Job Description


We are seeking a motivated individual to manage the Oil Sands region, based out of Fort McMurray, the successful candidate will be responsible for Grande Prairie, Peace River, Hinton, Edson, Athabasca, Dawson Creek, Fort St John and Fort McMurray. The successful candidate will be a strong communicator with excellent negotiation, interpersonal and organizational skills, with a focus on Directing and coordinates activities of the region to obtain optimum use of equipment, facilities and personnel. In return for your efforts, we offer opportunity for growth plus an attractive compensation/benefits package, including performance incentives, profit sharing and car allowance or company vehicle.

Duties and Responsibilities

  • Ensure all terminals run on a profitable and efficient manner - includes monitoring freight levels, reviewing terminal financials, review daily revenues and costs, etc.
  • Confer and cooperate with other management personnel in formulating administrative and operational policies and procedures and implement and enforce them
  • Work with terminal managers to ensure service standards are met, review exceptions and resolve issues.
  • Dealing with human resource issues ie. discipline, grievances, layoffs, etc.
  • Support, counsel, train and develop staff
  • Dealing with customer service issues - investigating service failures, claims, etc and develop and implement procedures to reduce problems and improve efficiency
  • Work with sales personnel to ensure service standards are maintained, customer needs are recognized and maintained, and develop new business
  • Responsible for the overall direction, coordination, and evaluation of each terminal
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
  • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
  • Other duties may be assigned.

Qualifications


The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Developed problem solving and decisions making skills
  • Excellent communication and interpersonal skills
  • Organized with the ability to juggle several tasks at once
  • Computer literate
  • Detailed Operational knowledge
  • Management experience
  • Cost Analysis/Cost reduction
  • Highly developed problem solving and decision making skills

Additional Information


What do we offer to you?

  • Comprehensive Benefits Program
  • Profit-Sharing Opportunities
  • Tuition Reimbursement
  • Opportunities for Growth and Advancement



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