Job Purpose

The Recreation Manager is responsible for planning, organizing, budgeting and directing the effective, efficient and economic management of recreation programs and events. The incumbent will complete a regular needs assessment to determine the programs and events that are required. The creation and implementation of a wide range of recreation programs and events will promote a healthy lifestyle for all residents.

Duties and Responsibilities

The following are the primary job duties and responsibilities of the incumbent in the role of Recreation Manager. The following statements are intended to describe the nature and level of work being performed, but may not be an exhaustive list of all the duties and responsibilities required for the position. Other duties and responsibilities may be assigned by the Chief Administrative Officer.

1. Leads the overall management of recreation.

• In conjunction with the Recreation Programmer, assesses the sports and recreation requirements of the community, conducts research, and consults with community members to determine their needs and interests;
• Works with the Recreation Programmer in developing and implementing a resident events strategy including rationalization/enhancement of existing events (e.g. Snow Blast, Outdoor Summer Market, Canada Day, etc.) and creation of new events;
• Collaborates with the Tourism and Business Development Manager to develop sport, recreation and leisure programs and events;
• Oversees and assists with the day-to-day operations within the Recreation Department;
• Prepares an annual municipal recreation plan in collaboration with the Recreation Programmer complete with projected costs and submits to the Chief Administrative Officer for review;
• Prepares funding proposals in conjunction with the Recreation Programmer and with assistance the Chief Administrative Officer and Administrative Services Manager as necessary;
• Works with the Recreation Programmer to evaluate the effectiveness of programs and identifies areas where new programs are needed and maximizes utilization of staff, resources and equipment;
• Assists the Chief Administrative Officer in acting as a spokesperson to the media for recreation.

2. Performs other administrative and technical duties related to recreation.

• Manages applicable projects;
• Leads the facility scheduling and facility and recreational contracts and notifies all recreation staff about the schedule;
• Assists in the formulation of policies, rules and regulations in relation to the management of recreation to increase efficiency and effectiveness;
• Provides input into the development of short- and long-range strategy and budget planning
• Prepares annual budget requests for the recreation area;
• Monitors the budget in the recreation area and communicates updates to employees in the respective areas as required;
• Recommends to the Chief Administrative Officer the purchase of capital equipment;
• Provides reports to government agencies, departments and other organizations as required;
• Maintains records, prepares reports and composes correspondence relative to the work;
• Prepares relevant monthly and year end reports and submits to the Chief Administrative Officer;
• Oversees the acquisition and control of related program equipment, materials, and supplies;
• Collaborates with the Recreation Programmer and the Chief Administrative Officer in preparation of a 5-year strategic plan for recreation;
• Liaises with the public by providing information and resolving concerns regarding sports and recreation;
• Attends various meetings with community representatives, area recreation groups, and committees or Council meetings as requested by the Chief Administrative Officer;
• Works with the Recreation Programmer to represent the Town at local, regional and provincial sport and recreation organizations and events.

3. Supports and manages staff in an effective manner.

• Participates in information-sharing, priority-setting and strategy development and collaborates on team-building initiatives to create a positive and highly engaged work environment;
• Completes the recruitment and selection of full-time, part-time and seasonal employees in the recreation area under the direction of the Chief Administrative Officer;
• Authorizes all time-off requests within the recreation area, with approval from the Chief Administration Officer and forwards all documents to the Treasurer;
• Supervises, evaluates and verifies staff performance through the review of goals and objectives;
• Identifies staff development and training needs and ensures that training is requested prior to budget preparation;
• Ensures training programs are implemented;
• Communicates municipal policies and procedures to ensure harmonious employee relations;
• Provides leadership, guidance and counseling to staff to promote staff morale;
• Coordinates employee coverage in designated work areas;
• Ensures workplace safety is practiced;
• Provides assistance to staff as required and promotes the value of a team concept;
• Takes corrective action up to and including verbal warnings. Written warnings are in consultation with the Chief Administrative Officer when required with all paperwork forwarded to the Chief Administrative Officer to be inserted in the employee's file.

Qualifications

The minimum qualifications required to successfully perform the job are as follows:

• A post-secondary education from a recognized post-secondary institution in Kinesiology, Recreation and Leisure, Business Administration, or other related discipline;
• A minimum of 2 years of experience in public recreation programming involving pool and rink facilities as well as experience in budget preparation;
• A minimum of 2 years supervisory experience;
• Valid New Brunswick driver’s license Class 5;
• An equivalent combination of education and experience may be considered.

The following job certifications, diplomas or memberships are also required to perform the job:

• Standard First Aid and CPR Certificate;
• WHMIS (Workplace Hazardous Materials Information System) Certificate.

Knowledge, Skills and Abilities

The following knowledge, skills and abilities are required:

• Knowledge of the principles and practices governing the planning, administration and management of municipal and recreational facilities;
• Knowledge of budgetary procedures;
• Knowledge of applicable Town bylaws, legislations and regulations pertaining to facilities management;
• Knowledge of occupational hazards, and relevant Occupational Health and Safety regulations;
• Knowledge of employee policies and procedures and supervisory techniques;
• Knowledge of an ice plant system and pool operations;
• Skill in using office equipment, computers and software, including Microsoft Office programs;
• Ability to plan, develop, and monitor work schedules to ensure efficient use of employees;
• Superior communication skills, including the ability to listen actively, respond verbally in a manner that is clear and respectful, seek clarity in ambiguous situations, and prepare written communications that are clear and concise;
• Client service orientation, including the ability to consistently communicate in a friendly and helpful manner and respond appropriately to their inquiries, requests and complaints;
• Attention to detail and ability to maintain high standards in order to ensure a clean, safe, healthy and attractive environment;
• High degree of discretion and an ability to maintain confidentiality;
• Flexibility, including the ability to adapt to work effectively within a variety of situations and with various individuals or groups;
• Analytical and problem solving skills, including the ability to analyze and evaluate alternatives and develop recommendations related to a wide range of operational and human resource issues;
• Strategic thinking skills, including the ability to identify risks and opportunities, and provide sound advice that contributes to well-informed decision-making;
• Organizational commitment, including the ability to promote organizational goals, set priorities to meet organizational needs, make choices and stand by decisions that benefit the long-term good of the organization, and drive to achieve the overall vision and mission that Council establishes for the municipality;
• Leadership skills, including the ability to delegate appropriately and motivate, coach and manage the performance of staff;
• Planning and organizational skills, including the ability to prioritize work, manage multiple demands, meet tight deadlines, remain calm during crises, respond constructively and support others in challenging situations;
• Teamwork and relationship-building skills, including the ability to establish and maintain effective working relationships with peers, residents, contractors/suppliers, business representatives and other stakeholders.

Working Conditions

The Recreation Manager has to oversee a number of programs and may have to manage multiple projects and a number of staff and volunteers to complete projects within tight timeframes. The incumbent must spend considerable time interfacing with the public and businesses. The incumbent may be interrupted frequently to meet the needs and requests of residents and other staff therefore he/she must have excellent organizational and time and stress management skills to keep activities and projects on track.

The incumbent must be prepared to perform tasks on evenings, weekends and statutory holidays to facilitate a wide range of meetings or events. Participation in community events may be periodically required on evenings, weekends and statutory holidays.

Physical Requirements

The Recreation Manager may spend a number of hours sitting and using office equipment which may cause eye and muscle strain. The incumbent will often be lifting and carrying equipment and supplies, and spend long periods of time standing working at events.

Hours of Work

The incumbent is normally required to work Monday to Friday 8:00 a.m. to 4:00 p.m. (may include statutory holidays if deemed necessary by the Chief Administrative Officer for community event participation). In order to coordinate organized recreational events or in the event of emergencies, he/she may be required to adjust hours accordingly. The Recreation Manager may be required to participate in an after-hours coverage schedule (as specified in the Human Resources Policy Manual).

Job Types: Full-time, Permanent

Benefits:

• Dental care
• Extended health care
• RRSP match

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Florenceville-Bristol, NB: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Application deadline: 2023-05-08

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