WELCOME TO EAST COAST DENTAL GROUP!

Atlantic Canada’s fastest-growing dental group!

East Coast Dental Group (ECDG) is currently seeking a Patient Coordinator to join our team in Fredericton!

This is a full-time, permanent position. If you have a proven track record of success as a Patient Coordinator and you are excited about the opportunity to have ownership over your work and take initiative to develop and grow in the role, let’s talk!

You will enjoy:

• A comprehensive and competitive total rewards package that includes a market competitive compensation structure, Group Benefits, Vacation and Flex Days, Continuous Education opportunities, and a Bonus Program
• Working with a progressive company and a supportive and passionate leadership team that is focused on the Employee, Clinician, and Patient experience

You will be accountable to:

• Address patient requests and needs in a professional manner
• Respond to patient concerns timely and ensure patient satisfaction
• Schedule patient appointments and make reminder calls
• Greet patients, creating a sense of comfort and professionalism
• Maintain up-to-date patient medical records
• Obtain insurance information from patients, process patient billings, and collect payments
• Maintain patient care plans based on assessment information
• Suggest process improvements to enhance patient services
• Maintain confidential and secure patient records

Your experience and qualifications include:

• A proven history of demonstrating a positive and empathetic approach to your customers and your team
• Patience and a willingness to learn
• Minimum high school diploma or equivalent
• Medical assistant certification (asset)
• 2+yrs' dental office experience (asset)
• Highly organized with a strong ability to manage different priorities
• Ability to work with others and use resources to problem solve
• Apply good judgment to fast-changing situations
• Strong customer service skills
• Effective verbal and written communication skills
• Effective collaborator and works well with a team of other clinical practitioners

#ECDG

Job Types: Full-time, Permanent

Salary: $18.00-$24.00 per hour

Benefits:

• Dental care
• Extended health care
• Paid time off
• Vision care

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Fredericton, NB: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Administrative: 1 year (preferred)
• Medical/Dental office: 2 years (preferred)

Work Location: One location

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