Description:

Our Payments practice works with constituents across the payments value chain to deliver insights with real impact, combining deep industry expertise with powerful consulting capabilities.

PRACTICE OVERVIEW

The payments ecosystem is radically changing, driven by rapid advances in technology, shifts in consumer behavior, new payment systems and new regulations. In this rapidly evolving industry, players must quickly find their footing to remain competitive. Our Payments practice works with constituents across the payments value chain to deliver solutions with real impact, combining deep industry expertise with powerful consulting capabilities. Oliver Wyman draws on years of industry-shaping work across multiple industries, deep digital expertise, and our renowned research partners at Celent, to help our clients develop strategies that capitalize on industry developments. We see payments as a key component of the broader customer experience rather than a standalone proposition. We work with clients across the payments value chain - from banks/issuers, to payments providers, to retailers – to build growth strategies, form effective partnerships, optimize costs, and manage risk.

A few recent examples of client work include:

• Development of a comprehensive retail payments strategy for a major bank
• Open banking innovation for several financial institutions and consortiums
• Corporate strategy for several large payments networks; work spans Asia, EMEA and North America
• Global payments strategy for a leading digital retailer
• Partnership strategy development/review for multiple leading merchants
• Growth acceleration plan of an innovative merchant cash management product
• Formation of a joint venture to develop and launch a new, innovative mobile payments proposition

ROLE AND RESPONSIBILITIES

• Engagement Managers direct the day-to-day work of our consulting teams, working side-by-side with our clients. The Engagement Manager position offers excellent career and growth opportunities for talented, highly motivated professionals with notable prior experience. Initial responsibilities may include:

• Leading teams of consultants in complex analysis and strategic problem solving including: problem framing, the use of advanced analytical techniques, results synthesis, and identification of client implications

• Overseeing and guiding the consulting team as they develop hypotheses; manage data collection, model creation and analyses; conduct primary and secondary research; creatively tackle information limitations; and surface insights
• Supporting Partners in project execution through excellent project management including: work planning, managing workflow, upward management and coaching/developing more junior team members
• Managing client relationships and networks, presenting to senior audiences, and working day-to-day with senior and mid-level clients

• Effectively communicating issues and solutions in formal and informal settings, through written and verbal communication

YOUR EXPERIENCE

• Just as every client project is different, so we recognize and value the diversity of backgrounds and skill sets for successful Engagement Manager candidates. We are seeking high-caliber individuals who want to join our winning team. Preference will be given to candidates with:

• 5-8 years of relevant experience, ideally with a leading consulting firm
• Demonstrated knowledge of payments, cards and/or open banking
• Track record of leading and managing teams, and delivering against tight deadlines in fast-paced, demanding environments
• Strong background in strategic problem solving with demonstrable analytical skills
• Outstanding written and verbal communication skills
• Undergraduate or advanced degree from a top academic program
• Willingness to travel periodically as required to support our payments business

____

OUR VALUES & CULTURE

We’re serious about making Oliver Wyman a rewarding, enjoyable, and balanced place to work.

• Rewarding work
  We’ve worked hard to earn our reputation for high quality work. That reputation allows us to work with major brands at all levels on incredibly exciting projects. Combine that with Oliver Wyman’s status as one of the Fortune 100 “Best Companies to Work For”, and you get a rewarding combination of challenge, support and recognition.

• Progressive employment

• Flat organizational structures, resolute I&D values and a commitment to rewarding good work make for a progression path truly based on merit. A menu of healthcare options, RRSP matching, and a culture of continuous improvement means your work gets more rewarding over time.

• Enjoyable days

• We want our team members to build a career here—and to be happy. That makes us serious about caring for, mentoring, developing and sponsoring each other.
  This commitment also leads to opportunities for social impact and community work on company time.

• Balanced lives

• Our work is challenging, and we want you to have the best work-life balance you can. We’ll work with you to accommodate your personal life with flexible hours.

____

Oliver Wyman is an equal opportunity employer. Our commitment to diversity is genuine, deep and growing. We’re not perfect, but we’re working hard right now to make our teams balanced, representative and diverse.