Major Functions and Responsibilities

• Provides a positive, professional impression of the company by employing excellent customer service skills.
• Performs a wide variety of administrative and supportive duties in the Patient Care Centre which include:
  • Competently using the Laboratory Information System.
  • Greeting patients and expertly operating the Patient Queue software.
  • Accepting dropped-off specimens.
  • Identifying collection criteria based on requisition information and inquiring for further information when necessary.
  • Collecting payment from patients, when required.
  • Copying and filing documents, operating fax machine, other admin duties as required.
  • Completing maintenance tasks as required.
  • Processing, storage and dispatch of collected specimens.
  • Troubleshooting/problem solving devices and instruments within scope of duties.
  • Rotating and stocking supplies.
  • Maintaining requisitions and other confidential files in accordance with privacy and quality policies.
  • Remaining current with all procedural changes, memos, and learning modules
  
  

• Demonstrates excellent organizational, problem-solving, troubleshooting and decision making skills.
• Exceptional interpersonal and communication skills with a focus on client service and public relations.
• Maintains professionalism at all times.
• Performs duties efficiently and accurately.
• Recognizes and responds effectively and appropriately to an emergency.
• Flexibility to meet operational requirements including hours of work, location and changes in procedures.
• Strong team player with the ability to perform duties independently.

• Experience in customer service an asset.
• Experience working in a medical environment is an asset.

Minimum Qualifications

• High school diploma or equivalent is required.
• Knowledge of medical terminology is an asset.
• Basic computer and keyboarding skills is required.

Other Information

• As workload demands and operational requirements shift, the location, dates and/or hours of work may be changed.
• Position is primarily at Beaumont Patient Care Centre but may assist in other locations such as MW and TAWA Centers based on operational requirements.
• Successful candidates will be required to don and doff personal protective equipment, including a procedure mask or N95 respirator, face shield, gown and gloves for up to 7.5 hours per day.
• The current shift indicated is subject to change due to operational requirements.
• All persons newly hired to DynaLIFEDx must show their confirmation of SIN letter/SIN card and government issued photo ID to Human Resources prior to commencing work.
• All persons hired to DynaLIFEDx must be authorized to work in Canada for any employer.
• Individuals hired into all positions must provide verification of their highest level of education.
• A security clearance will be required for employees newly hired to DynaLIFEDx.
• A security clearance with vulnerable sector completed may be required for employees newly hired to DynaLIFEDx
• Please note that only shortlisted applicants will be contacted. Thank you for your application.