Massage Addict Saint John is a membership based therapeutic massage clinic. Massage Addict is Canada’s largest membership based massage therapy franchise. We provide a customized therapeutic massage experience, in a very relaxing and well maintained professional massage clinic.

POSITION SUMMARY

We are looking for a Full time Front Desk Receptionist with exceptional interpersonal, sales experience, communication and administrative skills, along with a great personality, a can-do attitude and the desire/passion to contribute to company growth.

The ideal candidate must be flexible and open to working flexible schedules that will include evenings and weekends to meet Massage Addict clinic's operation needs.

30-34 HOURS AVAILABLE: Day, Evenings and Weekends

2 day shifts 7:30-3pm; 2 evening shifts 2-9:30pm; every other weekend.

RESPONSIBILITIES

• Provide outstanding client service; answering telephone calls and booking appointments
• Welcome clients by greeting and orienting them to the Clinic upon arrival
• Maintain a working knowledge of all Massage Addict services
• Provide administrative support to the Clinic; forms and documentation for new and existing clients
• Maintain a safe and clean reception area by complying with clinic operating procedures; cleanliness of the clinic guest-facing areas, including the reception area and treatment rooms
• Promote and sell memberships
• Laundry Duties

REQUIREMENTS & QUALIFICATIONS

• 2+ years of experience within a service oriented environment with a focus on management, sales, customer service, administration and providing a high level of client service/satisfaction
• Superior verbal communication, being bilingual would be an asset.
• Professional, good energy, calm, patient and friendly (sunny disposition) – great people skills
• Excellent organization skills and the ability to work in a fast paced environment
• Advanced in Microsoft Office applications; spreadsheet, word processing and calendar management
• Access to a reliable transportation

Job Types: Full-time, Permanent

Salary: $15.00-$16.00 per hour

Benefits:

• Dental care
• Extended health care
• Flexible schedule
• Life insurance
• On-site parking
• Store discount

Flexible Language Requirement:

• French not required

Schedule:

• Evening shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Saint John, NB E2J 2S5: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• Front desk: 1 year (required)
• Administrative experience: 1 year (required)

Language:

• Mandarin (preferred)

Shift availability:

• Day Shift (preferred)
• Night Shift (required)

Work Location: In person

Application deadline: 2023-05-19
Expected start date: 2023-05-23

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