Front Counter Customer Service Job at Rolls-Royce Motor Cars Quebec / Maserati Montreal / Karma Montreal
Rolls-Royce Motor Cars Quebec / Maserati Montreal / Karma Montreal Mont-royal, QC
We are looking for a Customer Service Representative to join our team and provide excellent customer service to our clients. The successful candidate will be responsible for responding to customer inquiries, resolving customer complaints, and providing support for customer requests. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to multitask in a fast-paced environment.
Responsibilities:
- Respond to customer inquiries in a timely and professional manner.
- Provide accurate information about products and services.
- Resolve customer complaints in a courteous and efficient manner.
- Maintain customer records and update customer information as needed.
- Maintain a positive attitude when dealing with customers.
- Follow up with customers to ensure satisfaction.
- Identify opportunities to improve customer service processes.
Job Type: Permanent
Benefits:
- Language training provided
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
- Overtime pay
- Signing bonus
Ability to commute/relocate:
- Mont-royal, QC H4P 2J2: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Call center (preferred)
- Customer service (preferred)
Shift availability:
- Day Shift (preferred)
Work Location: In person
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