A leader in the heating, ventilation, air conditioning and refrigeration industry, and celebrating its 70th anniversary in March 2022, The Master Group has been named one of Canada's Best Managed Companies since 2010 and is the largest privately held HVAC-R distributor in Canada. Today, the company employs 1,300 dynamic and dedicated people who serve the industry in more than 55 branches and 4 distribution centers from British Columbia to the Atlantic Provinces and in 19 branches in the United States.
Master Group is currently seeking a highly motivated and skilled Branch Director to lead our team at our Abbotsford branch. As a Branch Director, you will be responsible for planning, organizing, controlling, and evaluating branch operations to ensure efficient and effective performance. You will provide leadership, guidance, and support to staff, manage budgets, maintain administrative management, and cultivate strong relationships with clients, suppliers, and internal teams.

If you are a dynamic leader with a passion for the HVAC industry and a proven track record in managing teams and achieving results, we invite you to apply for the Branch Director position. Join our passionate and driven team!

Principal tasks:

• Plan, organize, direct, and evaluate branch operations to achieve organizational goals.
• Plan, administer, and control budgets for contracts, equipment, inventory, supplies, etc.
• Maintain effective administrative management practices.
• Provide support to client services, including answering client calls and offering technical support to clients and employees.
• Take client orders and ensure timely fulfillment.
• Plan and participate in annual inventory activities.
• Interview, hire, and oversee training of staff to ensure a skilled and motivated workforce.
• Manage internal staff, providing leadership, motivation, and coaching to achieve team goals.
• Maintain strong relationships with suppliers to ensure timely and efficient product availability.
• Develop and implement sales strategies to achieve objectives and increase revenue.
• Create a positive working climate that fosters sales efficiency and professional development of team members.
• Evaluate the needs of the team and make recommendations for necessary actions.
• Stay updated on markets, trends, and developments in the industry to stay ahead of competitors' activities.
• Develop and maintain good business relations with internal and external stakeholders.
• Resolve technical problems related to products in a timely and effective manner.
• Perform all other related duties as assigned.

Requirements:

• Excellent leadership, motivation, and coaching skills with a focus on people and results.
• Good interpersonal relationships and ability to work as a team player.
• Strong analytical skills and ability to support convictions with sound reasoning.
• Excellent skills in planning, organization, and time management.
• Ability to make decisions and work independently.
• Strong sales abilities and persuasiveness to drive revenue growth.
• Ability to work under pressure and meet deadlines.
• Proactive initiative and resourcefulness to solve problems and seize opportunities.
• Efficient and results-oriented approach to tasks and responsibilities.
• Diplomacy and courtesy in dealing with diverse stakeholders.

Work conditions:
Group insurance from day 1 (medical, dental, short and long term disability insurance)
Contribution to a group RRSP upon hiring
Wellness spending account of $300 per year
Employee assistance program (psychological, financial, legal and parental support services)
Access to telemedicine with health professionals by chat or secure video session from day 1
Reimbursement of membership or renewal of a professional order
Early vacation program


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