Customer Service/Administrative Assistant Job at Nieuwland Feed and Supply

Nieuwland Feed and Supply Drayton, ON

HOURS: Monday to Friday 8:30am-5pm

Nieuwland Feed and Supply Ltd. is a Canadian family-owned business located in Drayton, Ontario. We are an integral partner in the Ontario and Quebec livestock and grain businesses where we provide farm producers with innovative nutritional services and quality products to enable their economic growth.

Join our growing team and be a part of a Canadian company where team collaboration and stability are fostered by a great company culture – one where employees are valued and results are achieved!

  • Accurately and efficiently process daily feed orders from sales team and customers via phone and email
  • Provide professional, courteous and timely responses to all incoming inquires
  • Provide pricing quotes based on daily price list and confirm with management
  • Ensure all orders have required information for processing (i.e., phone number, fire number, bin number)
  • Contact customers whenever there is a change in delivery schedules
  • Include expiry dates with vet scripts for renewal purposes
  • Order entry (commodities, poultry schedules, vet scripts etc.)
  • Invoicing of feed orders
  • Report Generating
  • Match and monitor statements and work orders
  • Carry outs (up to 50 lbs.)
  • Other duties as assigned

Qualifications

  • Experience in a customer service/administrative role
  • Project a positive attitude to customers, employees and suppliers at all times
  • Effective team player with strong communication skills and attention to detail
  • Proficient computer skills
  • An understanding of agriculture/feed industry would be an asset, but is not required
  • Ability to lift up to 50 lbs. for carry outs

Eligible to

  • Over-time pay
  • Company paid Extended Health Care & Dental Benefits
  • Vision Care
  • Life Insurance
  • Employee Family Assistance Program (EFAP)
  • Paid time off

**We thank all applicants for their interest; however, only qualified candidates will be contacted for interviews**

Job Types: Full-time, Permanent

Schedule:

  • 8 hour shift

Work Location: In person




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