Job Description

The primary function of this position is to provide assistance to the Customer Service and Accounting departments while ensuring customer satisfaction. This means the ability to manage incoming call traffic and communicate efficiently with appropriate personnel. It is important that the person in this function is polite and portrays good business etiquette to best represent the interests of Canavac Systems Inc.

Main Job Tasks and Responsibilities

• Answer and direct incoming calls
• Data entry – logging serial numbers
• Processing shipping labels
• Entering orders from an online portal into our inhouse order system
• Scanning documents
• Assist customers with warranty replacements
• Monitor the Customer Service email account
• Have an understanding of the products we sell in order to assists customers with product specific questions and troubleshooting
• Working collaboratively with Customer Service representative and Shipping department to ensure orders get processed and shipped in a timely manner
• Sending monthly accounts receivable statements to customers
• Following up on past due payments with customers
• Filing invoices and packing slips
• Invoicing customers for additional freight fees
• Entering invoices into the accounting system
• Updating inventory levels on a third party order platform

Education and Experience

• Completion of High School
• Completion of college or related experience in business administration
• 1 year of administrative experience is an asset

You Offer

• Strong attention to detail
• Planning and organization
• Both written and verbal communication skills
• Problem solving skills
• Professionalism
• Desirable attendance
• A positive attitude

We Offer

• A flexible extended benefits package
• Competitive pay
• 10 paid vacation days
• Opportunity for growth within the company
• Job training and product knowledge
• Critical Illness coverage
• Life Insurance

Job Type: Full-time, Permanent

Starting Salary: $18.00/Hour

Job Types: Full-time, Permanent

Salary: From $18.00 per hour

Benefits:

• Casual dress
• Extended health care
• Life insurance
• On-site parking
• Paid time off

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Stratford, ON: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• Customer service: 1 year (preferred)

Work Location: One location

Application deadline: 2022-12-31

Please Note :
optimuspartners.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, optimuspartners.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.