About Us

Highmark Interactive was created to change the paradigm of testing and management for brain and mental health. Highmark’s vision is a world where health is optimized by the fusion of human ingenuity and technology. Highmark’s approach is focused on providing real-time data to health providers to support proactive, preventative interventions and targeted care planning to improve health outcomes. By unlocking insights, Highmark’s platform enables precision medicine and creates a more contemporary model for delivering better outcomes in medical, mental health and rehabilitation services.

Highmark Health, a Highmark Interactive Company (the “Company”) is looking for a full time Clinical
Administrator to join our fast-paced multi-discipline office. Responsibilities include the timely preparation, processing, management and follow-up of patient files, treatment plans and related documents related to Motor Vehicle Accident patient care. Experience in a healthcare or private clinic required with knowledge of private insurance, OHIP, and MVA required. Here at Highmark, we are a group of bold, passionate, and collaborative individuals committed to leaving a legacy for health. To learn more, visit www.highmarkhealth.ca.

The role offers an opportunity to share your expertise and be part of a growing team.

The Opportunity

We are looking for a full time Clinical Administrative Assistant to join our fast-paced scaling start-up business. The Administrative Assistant will report to the Administrative Lead and will support in an administrative capacity, demonstrating a high degree of professionalism, initiative, and independence in supporting the Clinical team on a wide variety of administrative tasks. This is a remote work opportunity, with occasional in person meetings and support as required.

Job Responsibilities:

• Prepare and submit various documents related to a patient's file, including managing the process from start to finish ensuring all steps are followed to complete the submission process.
• Coordinate with in-house and external practitioners to obtain all necessary information and signatures to complete the documentation.
• Interact with patients virtually to obtain information and signatures.
• Submit documentation and follow up on approvals.
• Manage and ensure all updates and or changes to paperwork are properly documented, submitted, and coordinated with practitioners and patients.
• Maintain and improve privacy processes.
• Good communication with internal team members to ensure all practitioners, patients and admin team are updated about OCF18.
• Post payments and track AR experience in collections and sales.
• Other ad-hoc duties and projects as required.

Qualifications and Experience:

• Post-secondary education in Administration or related discipline an asset.
• Minimum 1 year of related experience in a similar position; experience in healthcare, private clinic or insurance is an Asset.
• Strong computer knowledge including HCAI software, MS Office, Telus, Adobe, Google Drive.

OSCAR EMR and OHIP billing knowledge an asset

• Strong attention to detail, time management and organizational skills
• Ability to multitask, prioritize, and adapt to situations in a highly dynamic and quick-paced environment.
• Excellent communication (oral and written)
• Highly adaptable, flexible professional who embraces teamwork, and can work independently.
• Sound judgment, tact, and ability to maintain confidentiality.

What We Offer

• Competitive base compensation
• Supportive colleagues and leadership team
• Full-time work from home with occasional requirement for in person training or team meetings.

We thank all applicants for their interest; however only those best suited to our current needs and qualifications will be contacted. No agencies please.

We are an equal opportunity employer and welcome applications from all interested parties. We are pleased to accommodate individual needs of job applicants throughout the recruitment and selection process in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with
Disabilities Act, 2005 (AODA). If you require accommodation at any time throughout the recruitment process, please speak with the Hiring Manager.

Job Types: Full-time, Permanent

Salary: $48,000.00-$55,000.00 per year

Schedule:

• Day shift
• Monday to Friday

Education:

• DCS / DEC (preferred)

Experience:

• Administrative experience (required)
• Front desk (preferred)

Work Location: Remote

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