Claims Intern Job at CNA Insurance
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
This role provides high level support to our Claims Department across various branches (Calgary, Toronto, Vancouver, Montreal).
JOB DESCRIPTION:
RESPONSIBILITIES – WHAT YOU WILL DO
- Adjust basic, multiline claims, setting reserves and authorizing payment within scope of authority and coverage, effectively settling claims in the most cost effective manner and ensuring timely issuance of payments.
- Follow up with policyholders for claim documents
- Review vendor invoices for accuracy and working with vendors to ensure prompt payment of invoices
- Contribute to profitability by effective implementation of claim handling best practices to direct loss cost and claim expense.
- Work closely with all levels of CNA’s internal and external business partners to share knowledge and developments on claims.
- Ensure proper reporting are completed in a timely manner and sent to the appropriate Head Office departments.
- Make recommendations on claim policy and processes to further enhance the claim department.
- React to change productively and handling other essential tasks and projects as assigned.
- May perform additional duties as assigned.
In all responsibilities and interactions, all employees are expected to adopt and align with CNA’s Winning Behaviours – to be externally focused, accountable, collaborative, innovative, inclusive and continuously learning.
QUALIFICATIONS
- Working towards a post-secondary degree in business, preferably with a focus in risk and insurance
- Proven track record in customer service with excellent interpersonal skills.
- Excellent written and verbal communication skills as well as strong analytical, organizational and time management skills; must be detail-oriented.
- Ability to conceptualize details and develop action plans for problem solving and decision making.
- Ability to work both independently and within a team environment with limited supervision.
- Personal integrity, initiative and leadership qualities.
At CNA, we are committed to providing equal employment opportunities to all employees and applicants. It is our policy to provide equal employment opportunities to employees and applicants based on job-related qualifications and ability to perform a job. If you require an accommodation during the hiring process or upon hire, please inform Human Resources. If a selected applicant requests accommodation during the recruitment process, CNA will consult with the applicant in order to provide suitable accommodation that takes into account the applicant’s accessibility needs.
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