job title: Summer Student Placement

job ID #: DET OHT SSP 23-0506

department: Downtown East Toronto Ontario Health Team

reports to: Operations Manager, DET OHT

salary range: $20 per hour

status: contract (16 Weeks)

hours: 37.5 per week

background:

The Downtown East Toronto Ontario Health Team(DET OHT) is a group of 39 organizations who provide services to clients living in the Downtown East Toronto, who we call Team Members. Comprised of health and social service partners who have deep roots in the community, the DET OHT Team Members are committed to creating an integrated system of care. Our vision is to provide our community with seamless access to inclusive, inspired and responsive care through one connected system of diverse providers who enthusiastically embody a holistic approach to improving health and health outcomes. The DET OHT is in its first year of operations and rapidly developing its new, integrated approach to health care. The DET OHT’s work is centered on key principles to bring this vision forward including:

• Keeping patients, families, caregivers and the communities we serve at the forefront of any decisions we make
• In the interest of health equity, prioritizing services to communities with the most need
• We will think of ourselves as part of the patient’s team –this will be our identity
• We are committed to a leadership process that is engaged, inclusive and transparent, and committed to collaboration with all the partners of the Downtown East Toronto OHT
• We will clearly define processes and ensure ongoing communications and feedback
• We will collaborate with other OHTs through the development of the Downtown East Toronto OHT.
• We will build on what has been accomplished to date and embody evidence-informed and continuous learning principles.

The work of the Downtown East Toronto OHT includes focused initiatives and planning to improve care for our Year 1 patient populations, ensuring lived experience partners are meaningfully part of all of our work, developing digital solutions, managing privacy and information management, strengthening governance, supporting performance and quality improvement. In Fall of 2022, Team Members have approved the Strategic Plan, which lays out the strategic priorities for 2023-2025.

One of DET OHT’s Strategic Priorities is “Collective Response to Health Human Resources Challenges,” which aims to leverage Team Members’ collective insight to influence the system response to the longstanding barriers to health care workforce well-being. This newly developed Strategic Priority entails two key objectives:

Use our collective voice for change to strengthening the health care workforce, an integral pillar of a high-performing health system

Use our existing resources and tools to improve how we support workplace wellness and resilience, in the context of health system performance (i.e. Quardruple Aim).

Many of the DET OHT Team Members are already implementing initiatives for improving workplace wellness and resilience. There is an opportunity to collate existing initiatives while also identifying system-level issues across our organizations.

about the role:

Working under the supervision and guidance of the DET OHT Operations Manager, the Summer Student will work with DET OHT’s health service provider organizations, the Steering Committee and the DET OHT Operations Team to advance the DET OHT’s Strategic Priority on “Collective Response to Health Human Resources Challenges.”

With supervision and guidance from the DET OHT Operations Manager, the Summer Student will develop a plan and approach to conduct an environmental scan to identify:

a) current initiatives that are supporting Health Human Resources wellness and resilience across the 39 DET OHT Team Members

b) gaps, challenges and solutions related to Health Human Resources wellness and resilience, as well as,

c) proposed solutions for supporting a high-performing integrated health system system.

The environmental scan will include:

- a review of reports and relevant literature related to Ontario’s health human resource challenges, from a population health perspective, and

- interviews via phone or Zoom calls and online surveys.

Once the approach for the environmental scan is approved, the Summer Student will be responsible for collecting and analyzing the data and present a summary of the findings.

The Summer Student will be expected to participate in the ongoing business of the DET OHT (e.g., attending meetings, participating in committee work, writing reports) and produce a final report relevant to the work done.

day to day responsibilities:

The responsibilities of the DET OHT Summery Student includes:

Research Skills

• Review the literature, including peer-reviewed articles, organizational reports and other forms of grey literature, related to Ontario’s health human resources challenges in the context of a high-performing integrated health system.
• Provide summary of evidence-based findings to the Supervisor, organized in relevant population health themes.
• Based on the literature review, develop survey and interview questionnaires to gather information on current initiatives, gaps, and challenges related to health human resources among the 39 DET OHT Team Members
• Develop the data collection methods, including survey design, through appropriate platforms i.e., Survey Monkey
• Once survey closes, clean up and analyse data.
• Develop key themes and findings, and compare survey data with evidence review with close supervision from the Operations Manager

Project Management and Stakeholder Engagement

• Write recruitment emails that advertise the purpose of the survey to engage organizations in completing the survey.
• Send email reminders as necessary.
• Schedule Zoom and/or phone interviews as necessary
• Monitor data collection and inform Supervisor of any issues as they arise.

Community Member Engagement

• Engage Community Member in the survey design and in the development of key themes.
• TBC: present findings to Community Advisor Council

To thrive in this role, you’ll need

education and experience:

• At least 3 years of undergraduate experience, preferably in Public Health, Community Health Sciences or Health Administration
• Experience in public health and customer service are assets.
• Proven interpersonal and organizational skills in a professional setting.
• Diligent and self-motivated with a high proficiency in written and verbal communication.

skills and abilities:

• Must have basic research skills including ability to review the evidence-base, including retrieving peer-reviewed journal articles.
• Ability to design online surveys including forming logical and relevant questions.
• Proven ability to meet tight deadlines and achieve results in a timely manner.
• Strong inter-personal skills and proven ability to build and maintain positive relationships with staff, peers and stakeholders.
• Proficient computer skills including Zoom and Survey Monkey.
• Understanding of community health priorities is an asset.
• Proficient English language skills - both oral and written.

conditions of employment:

• Offer of employment is contingent upon satisfactory outcome of background checks i.e., professional references, education verification, criminal background check, and vulnerable sector check.
• Understands and works within the Occupational Health and Safety Act (OHSA), Personal Health Information Protection Act (PHIPA), Accessibility for Ontarians with Disabilities Act (AODA), the Ontario Human Rights Code and other relevant legislation.
• Demonstrates a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with SHC related policies, health and safety legislation and best practices.

working conditions:

• This position requires working in a fast paced environment meeting the needs of multiple stakeholder. Time management, multi-tasking, initiative, organization and prioritizing are essential. Work is mainly performed in an office environment. Occasional work outside of normal working hours may be required, in order to meet with clients, vendors and partners.

to apply: please forward a cover letter and resume quoting Job ID # DET OHT SSP 23-0506 by 5:00 pm on May 26, 2023.

The organization is dedicated to building an organization that reflects the diversity of our clients and the communities we serve. This includes diversity in languages spoken, culture, race, sexual orientation and gender identity. Requests for accommodation due to disability can be made at any stage in the recruitment process.

We thank all applicants for their interest but only those selected for further consideration will be contacted.

BOLD. KIND. REAL. OPEN. WE CARE.

Job Types: Full-time, Internship / Co-op

Salary: $20.00 per hour

Benefits:

• Casual dress
• On-site parking

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

COVID-19 considerations:
COVID-19 Vaccine offered to all Employees
Mandatory Level 3 Medical Mask
Front Door Screening

Work Location: In person

Application deadline: 2023-05-26

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