Store Manager - 7079 Job at Pet Valu
Location: Sicamous, British Columbia
Job Description:
What’s in it For You (other than hanging out with pets all day!)
- Sales-related bonuses
- Staff discounts
- Ongoing training & career development
- Increased earning potential (expert level course completion)
- Flexible work hours
- Paid benefits
- Fun, pet-friendly workplace
Job Overview:
At Pet Valu, we strongly believe compassion is in our every interaction, our commitment to safety, and the level of expertise and efficiency that our Animal Care Experts (ACEs) deliver is what sets us apart.
We are looking for people who are just as passionate about animals and their well-being to help create memorable moments in our stores every day. You’ll thrive on supporting your team of humans too!
In between the pet cuddles, excited sniffs and belly rubs, other duties include:
- Partner with the Store Manager to create strategic plans to support our key initiatives & growth of the business along with inventory order processing and reconciliation, floor moves, merchandising, display maintenance, general housekeeping, and miscellaneous paperwork
- Ensure operational standards are upheld
- Action any merchandising opportunities in order to elevate the in-store experience
- Inspire and uplift your team through coaching, collaboration and by living our core values
- Create an inclusive and positive team environment
- Drive the execution of sales
- Lead, mentor, and coach ACEs to maintain the highest level of customer service
- Foster employee engagement and retention through team activities
- Raise brand awareness locally through collaboration and partnerships with charities, community groups, and animal rescue agencies
- Support on-going recruitment and hiring of ACEs
- Prepare weekly schedules and support the day-to-day assignment of tasks, ensuring adequate staffing to manage the service levels
- Be the safety champion by leading health & safety audits and maintaining a safe and clean store environment
- Other duties and tasks as required
What you bring:
- Minimum of 2+ years customer service & retail management experience
- Enthusiasm for learning & growth in the pet care industry
- Exceptional interpersonal and customer service focused skills
- Proven ability to lead and develop small teams
- Conflict management and resolution skills
- Flexible schedule based on business needs this may include evenings, weekends and closing
- Working knowledge of point of sale (POS) systems
- Ability to lift 50lbs repetitively without assistance
- Access to reliable means of transportation to and from the store
After You Apply:
- Once your resume has been reviewed, qualified candidates will be contacted for the first round of phone interviews.
- If successful, you will be invited to an in-person interview and store tour.
- If you’re the right person for the role, we will prepare offer details and start date.
#STHIRE
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