OpenBet is sport! The world's top sports betting brands choose OpenBet as their partner for world class content, leading tech and tailored services. We have their back. So they’re ready with exciting, memorable and safe sports betting experiences, to entertain millions of players worldwide.

OpenBet’s mission is to power growth and player engagement for operators through a global betting ecosystem that delivers at scale, at speed, at every great sports event. Our 1000 talented colleagues are the market's top team. We achieve billions of bets in a season; 60,000+ per minute (more transactions than Amazon on Prime Day); 100% uptime (zero Superbowl crashes!) and we're built on 25 years of imaginative technology that is iterated daily.

OpenBet has established a premium client base of more than 75 operators worldwide and has 34 licences across the fastest growing regulated sports betting markets in North America, Europe and Asia Pacific. The team is growing at scale driven by accelerated demand for our products and significant investment. We offer the speed, dynamism and growth opportunities of a start-up, underpinned by the stability and strength of a global employer.

Working at OpenBet every day is an opportunity for you to create exciting betting entertainment for millions of sports fans across the globe.

Want to be part of our future growth?

The Senior Account Manager – Canada oversees day-to-day account management for OpenBet’s Canadian Operators. Working closely with the broader OpenBet team, the person in this role is accountable for the organization and administration of all customer-facing account management activities.

Responsibilities

• Manage Canadian Operator accounts and critical operator contacts through a robust customer relationship and coordination with OpenBet internal teams and support groups.
• Develop a thorough understanding of our customer's position in the market, their products and services, points of difference, and competitive landscape to help support their ongoing growth and success.
• Oversee and manage our customer's requirements, needs, and feedback for all projects and operational deliveries through oversight, detailed documentation, and timelines.
• Establish and build strong working relationships with internal business leaders at all levels of the organization as required to execute the role effectively.
• Manage day-to-day client communication and ongoing relationships as it relates to current, new, and upcoming projects.
• Proactively remain connected to clients and the ever-changing market to access new opportunities and ensure all viable clients are engaged regularly and adequately.

• Bachelor’s degree preferred.
• Experience with project management or account management
• Proven ability to consistently and positively contribute in a fast-paced environment
• Ability to effectively communicate with client leaders of all levels (C-level down to entry-level support roles)
• Ability to work independently and manage personal and team member time, keeping deliverables and deadlines top of mind
• Creative thinking and problem-solving aptitude
• Strong writing, phone and presentation skills in English

This position is hybrid, 2 days a week in our Montreal office which is in the heart of Montreal, near Peel Metro station. Working hours are flexible.

Why would you enjoy working with us at OpenBet?

• Competitive benefits, an open and supportive environment as well as a modern and exciting workplace
• The opportunity to interact with global teams on a regular basis and the possibility to switch teams and projects as you and our business continues to develop and grow
• Tangible and genuine development - at OpenBet you can take your career where you want it to go!
• Exposure to real work, business-critical projects and the chance to develop some of the world’s leading e-commerce sportsbooks whilst working on exciting client projects and interact with lots of code!

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