Position Title: Scheduling Clerk

Position Status: Part-Time (20 hrs/week)

Posting No.: 22-258RP

Posting Date: December 14, 2022

About Us

Located in Simcoe, Ontario, Norfolk General Hospital provides exceptional healthcare to a municipality of

approximately 69,000 people. Our area of focus provides a continuum of service throughout the life span

of the people we serve including Emergency, Critical Care, Obstetrics, Pediatrics, Medicine, Surgery, and

Complex Continuing Care. Employing approximately 550 highly skilled and dedicated employees, Norfolk

General Hospital continues to be a full service 106-bed hospital with round the clock on-call coverage of

Specialists in Surgery, Anesthesia, Internal Medicine, and Obstetrics, as well as on-site 24 hour per day

medical coverage.

Simcoe is less than one hour away from most major centers, including Hamilton and London, and only 90

minutes from the Greater Toronto Area. Situated in Norfolk County (Ontario’s South Coast), Simcoe is not

far from Lake Erie and the 88 miles of shoreline that includes long stretches of sandy beach.

About the Position

Norfolk General Hospital & Norfolk Nursing Home is seeking a Scheduling Clerk. The ideal candidate would

be dedicated to patient care and committed to championing the Hospital’s Mission to relieve illness and

suffering, and help people live healthier lives. The Scheduling Clerk is responsible for preparing all

nursing time blocks, scheduling staff replacement, liaising with units on scheduling matters and processing

payroll and attendance corrections, as well as responding to inquiries from staff. The Scheduling Clerk is

customer service focused and actively problem solves solutions to staffing issues.

You will be responsible to assist in all staff scheduling/attendance including;

• Schedule staffing replacements on a pre-scheduled and call in basis

• Liaise with units on scheduling matters

• Input attendance and scheduling data into Meditech

• Release information in accordance with departmental policy and legislation

• Interpret collective agreements and relevant legislation to ensure compliance

• Answer staff inquiries

• Other relevant duties as assigned

Education & Qualifications

• Grade 12 Diploma - post secondary education in a related field preferred.

• Understanding of Collective Agreements

• Strong customer service orientation.

• Demonstrated problem solving skills.

• Excellent verbal and written communication skills.

• Demonstrated analysis and assessment skills with an eye on detail.

• Must be self-directed with the ability to work well in a team setting.

• In-depth knowledge and experience in attendance/scheduling systems.

• Knowledge and experience with payroll/attendance/time management information systems - Meditech

preferred.

• Demonstrated collective agreement and legislation interpretation skills.

• Proficient skills in Windows based systems (Word, Excel, Outlook, PowerPoint).

• Ability to work well with frequent interruptions and manage multiple tasks in a fast-paced environment.

• Tolerance for ambiguity and ability to work well under pressure.

• Excellent attendance record.

• Adherence to all health and safety policies, procedures and provisions and the recognition and reporting

of unsafe hazards and work practices.

Interested applicants must submit a current cover letter and resume to the Human Resources Department

by e-mailing nghhr@ngh.on.ca referring to posting number above by 1600 hours on December 6, 2022.

In order to ensure equal opportunities during the recruitment and selection process, Norfolk General Hospital

and Norfolk Hospital Nursing Home provides accommodations for applicants with disabilities, upon request.

Norfolk General Hospital and Norfolk Hospital Nursing Home thanks all applicants for their interest. Please

note that only those applicants selected for an interview will be contacted.