Reimbursement Specialist (Customer Service Specialist) Job at AmerisourceBergen
Are you looking to make a difference in a patient’s life? At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference. As an organization, we are united in our responsibility to create healthier futures. Join us and Apply today!
What you will be doing
PRIMARY DUTIES AND RESPONSIBILITIES:
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Coordinate and manage all aspects required in order to obtain prescription drug coverage for patients;
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Coordinate cases with insurance companies, physician’ offices and healthcare professionals in order to maximize reimbursement solutions;
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Coordinate documents, submissions and all related paperwork to insurance companies, public/federal funding programs;
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Implement Financial Means Test as required in an effort to maximize patient’s prescription drug coverage
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Coordinate pharmacy processes required once funding has been obtained; and
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Acquire in depth knowledge of public / private and federal funding mechanisms.
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Responsible to report all Adverse Events to the assigned units/departments
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The Reimbursement Specialist will also be assigned other duties and tasks as required from time to time.
What your background should look like
EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
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Post-secondary education or equivalent in a related discipline;
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Minimum of 2 years experience in customer service, in an office setting;
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Strong proficiency in Microsoft applications (Outlook, Word, Excel);
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Professional / courteous / efficient telephone manner;
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Proven ability to organize time, set priorities and multi-task in order to meet various competing work deadlines;
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Candidate must have strong communication and interpersonal skills;
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Ability to work independently and in a team environment;
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Attention to detail;
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Experience in the healthcare, pharmaceutical or insurance industry is an asset;
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
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Advanced knowledge of pharmaceutical distribution industry
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Working knowledge of automated warehouse operating system
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Strong business and financial acumen
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Strong analytical and mathematical skills
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Ability to communicate effectively both orally and in writing
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Effective interpersonal and leadership skills
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Effective organizational skills; attention to detail
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Ability to consistently meet deadlines
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Excellent problem-solving skills; ability to resolve issues effectively and efficiently
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Excellent presentation skills
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Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs
Why choose Innomar Strategies?
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“Remote-First” culture – flexible opportunities to work from home!
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Competitive Total Rewards Package:
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Base salary + bonus programs
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RRSP matching
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Employee Share Purchase Plan
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Flexible benefits program (in effect on day one), including:
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Healthcare Spending Account
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Wellness Account – to focus on your nutrition, fitness, health and well-being
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Parental Leave Top Up, 24/7 Employee Assistance Program, and Virtual Healthcare
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Tuition Reimbursement + Employee Referral Programs
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Growth opportunities for career advancement
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Learning Programs, Leadership Training and Mentorship Programs to further your professional development
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Ability to make an impact in creating healthier futures
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We value diversity, equity and inclusion to foster a culture of belonging
As of October 18, 2021, AmerisourceBergen requires all Canadian team members to be fully vaccinated and show proof of completed vaccine status at time of hire. If you cannot receive the COVID-19 vaccine due to a qualifying medical condition or sincerely held religious belief you will be required to follow AmerisourceBergen’s policy and process to apply for an
exemption/accommodation.
#LI-AR1
What AmerisourceBergen offers
We offer a competitive total rewards package which includes benefits and compensation. Our commitment to our eligible population of team members includes benefit programs that are comprehensive, affordable, diverse, and designed to meet the needs of our team members’ and their families. Some of these programs include paid time off including paid parental leave, access to retirement savings vehicles, medical, dental, vision, and life insurance options, an employee stock purchase program, and other financial, health, and well-being focused benefits.
Because we take a balanced, global approach to our benefits, benefit offerings may vary by location, position, and/or business unit. Some benefits are company-paid, while others are available through team member contributions. For details visit
https://www.virtualfairhub.com/amerisourcebergen
.
.
Schedule
Full time
Affiliated Companies:
Affiliated Companies: Innomar Strategies
Equal Employment Opportunity
AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
AmerisourceBergen is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email
hrsc@amerisourcebergen.com
. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
COVID-19 Vaccine Policy
As of October 18, 2021, AmerisourceBergen requires all Canadian team members to be fully vaccinated and show proof of completed vaccine status at time of hire. If you cannot receive the COVID-19 vaccine due to a qualifying medical condition or sincerely held religious belief you will be required to follow AmerisourceBergen’s policy and process to apply for an
exemption/accommodation.
Accessibility Policy
AmerisourceBergen is committed to fair and accessible employment practices. When requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.
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