Parts Advisor Job at Performance Auto Group
PARTS ADVISOR – HUNTSVILLE CHRYSLER, DODGE, JEEP, RAM
Why You Should Join us at Huntsville Chrysler, Dodge, Jeep, Ram!
We offer competitive compensation, a great benefits package including Health & Dental Benefits with Life Insurance and LTD coverage, and a Group Pension Plan with matching employer contribution as well as a number of employee team appreciation events, great work-perks and discounts.
If you're enthusiastic, motivated, and passionate about customer service and the automotive business, we would like to hear from you
.
Huntsville Chrysler, Dodge, Jeep, Ram is looking for a team oriented, hardworking
Parts Advisor to join their dynamic team!
We are part of the Performance Auto Group, a leading automotive group, and we are committed to integrity, believe in employee empowerment, are passionate about innovating, and care about a great guest experience and giving back.
We are part of the Performance Auto Group, a leading automotive group, and we are committed to integrity, believe in employee empowerment, are passionate about innovating, and care about a great guest experience and giving back.
About Us:
Performance Auto Group is a leading automotive group whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on, that guide us today:
- Great Experience: Every customer is entitled to a great experience
- Integrity: We are honest and transparent in our actions
- Diversity: We are stronger through the inclusion of people, brands and ideas
- Innovation: We passionately embrace opportunities for new and continuous improvements
- Empowerment: We encourage and support our people in taking initiative
- Giving Back: We positively impact the communities in which we live, work and raise families
Here’s what you’ll deliver:
- Assisting customers with parts inquiries, in person, on the phone and electronically.
- Filling orders for Service Technicians in the Service Department.
- Placing orders in a timely fashion.
- Maintaining proper inventory levels.
- Inspecting damaged parts brought in by customers to determine the proper replacement.
- Identifying the necessary part(s) required on the basis of the customer's description of issues.
- Examining returned parts for defects and confering with customers about exchanging the part or processing a refund.
- Consulting catalogs for stock numbers and prices and bringing parts from the stockroom.
- Suggesting part(s) that are interchangeable, placing special orders for a part, or referring the customers at another business location, if a customer needs a part that is not stocked.
- Unpacking and marking incoming parts and storing them in the stockroom according to a prearranged system.
- Receiving and filling telephone orders.
- Keeping catalogues and price lists up-to-date.
- Recording sales and taking inventory.
- Projecting a positive attitude for the benefit of our customers and fellow employees.
- Reading, understanding, and adhering to all rules, regulations and procedures as per company policies.
- Ensuring that all work performed is thorough, accurate, and completed in a timely fashion.
- Working effectively without supervision.
What you need to succeed:
- 1-3 years automotive parts experience considered an asset.
- Solid computer skills - PBS experience is an asset.
- Strong automotive knowledge.
- Excellent communication and customer service skills.
- Organizational skills and time management skills.
- Must have the ability to work in a fast paced environment.
- Personable, adaptable, and versatile.
- Willing to work as a member of a team and interact with others in a professional and courteous manner.
What’s in it for you?
- Excellent management support and guidance
- Opportunities through our Internal career mobility program
- Access to health and dental insurance
- Disability and life insurance for the unexpected
- Free and engaging employee events
- Did we mention we love giving back to our communities?
Performance Auto Group is a leading automotive company in Southern Ontario with over 1800 employees, 22 brands and 38 locations in Huntsville, Brampton, Brantford, Bolton, Grimsby, Mississauga, Oakville, Orangeville, St. Catharines and Toronto. Performance Auto Group also includes AutoPlanet Direct, Ontario's largest indoor used car showroom.
We thank all applicants; however only those contacted for an interview will be considered. We are an equal opportunity employer and welcome applications from people with special needs.
Accommodations will be provided throughout the selection process as requested. For any inquiries please email us.
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