ABOUT US

Turning Leaf is a non-profit, charitable organization that provides person-centered, crisis and treatment

services to low and high-risk vulnerable and marginalized individuals living with mental illness and

intellectual challenge in our community. Turning Leaf’s support is customized to every individual’s

needs and risk level. We offer crisis-intervention and treatment services, community support, day

program services, residential support (including emergency housing, 24-hour homes, cluster housing,

and home share), a harm reduction program, clinical services, indigenous services and more.

We are proud to be recognized as one of Manitoba’s Top Employers of 2023. This honour distinguishes

Turning Leaf as a leader in our industry, and as one of the top places to work in the province.

WHO WE SUPPORT

The participants of our programs are often deeply impacted by their circumstances which can become

barriers to living safely and independently in the community. Trauma, homelessness, poverty,

addictions, discrimination, sexual exploitation, societal stigmas, and lack of access to resources are some

of the barriers our participants face every day.

MAKE AN IMPACT

Being a part of the Turning Leaf family means you will have the opportunity to make a direct and

positive impact on people’s lives every day. The work is challenging in all the best ways and deeply

rewarding. Many of our employees say they have found their life’s purpose while working here.

Turning Leaf provides ongoing, meaningful training to ensure we remain an industry leader and that our

employees have the skills and confidence to be successful in their careers. We are an organization that

pledges to uphold a workplace culture of inclusion, diversity, compassion, and respect.

We are growing more and more all the time and we are always hiring. If you feel called to be a part of

the Turning Leaf team, please apply today.

New Hire Incentive Program: Full/Part-Time new hires will receive a $200 bonus after six months of employment.

JOB SUMMARY

Turning Leaf Support Services’ Residential Support Division is designed to provide 24-hour, in facility,
person-centered supports to adults (or individuals transitioning to adulthood) who are living with
intellectual challenge, developmental disability and/or mental illness.

Residential Support Workers will work directly with our participants in helping set goals and making
healthy life choices. Residential Support Workers will work closely with and report to the Residential
Supervisors and Team Leads to observe, plan, implement and execute programs and activities that
promote and encourage learning and development in daily living, social and life skills.

ESSENTIAL REQUIREMENTS

• Cover letter and updated resume

• 18 years of age or older

• Available anytime 35 - 40 hours p/week (Full time)

• Available anytime 15 – 25 hours p/week (Part time)

• Available anytime 15- hours p/week (Casual)

• Clear Criminal Record Check with Vulnerable Sector Check, Adult Abuse Registry Check and

Child Abuse Registry Check (no older than 3 months)

• Valid Standard First Aid / CPR Certification

• Minimum one-year direct support experience working in a residential or community setting

• Completion of a Post-Secondary Education in Human Services (Certificate, Diploma or

Degree) is considered an asset

• Three employment references
  

QUALITIES AND QUALIFICATIONS

Turning Leaf Residential Support Workers must possess the capacity to be aware of and control one’s

emotions. Moreover, Residential Support Workers must be able to handle interpersonal relationships

judiciously, empathetically, and professionally while executing their responsibilities and providing

Turning Leaf’s person-centered supports.

In addition, every Residential Support Worker must possess experience with and skills in:

• Excellent written and oral communication skills

• Working with adults who are living with an intellectual challenge, mental illness and who are

in conflict with the law

• De-escalating aggressive behavior

• Conflict resolution skills

• Aptitude towards managing crisis
  

SUMMARY OF JOB DUTIES AND RESPONSIBILITIRES

Care and Supervision of the residents- includes, but not limited to:

• Helping residents with daily activities

• Monitoring and/or administering medications

• Monitoring basic medical care, follow-ups and maintaining required records

• Encouraging residents to participate in social/recreational activities this will include

supporting participants in community-based settings.

• Dietary/food services including preparing/serving meals

• Domestic support/facility maintenance including and not limited to cleaning, laundry, trash

removal etc.

• Attend training and staff meetings when necessary; they are to be treated like a scheduled

shift.

• Written reports are maintained throughout your shift as per licensing standards.

• Successfully create and submit incident reports when required

• Other duties as assigned

BENEFITS

• Health Benefits (Full-time employees)

• GRRSP Program (optional)

• Paid Wellness Time (Full-time employees)

• Bereavement and Compassionate Care Time

• Awake Overnight Premium

• Employee Family Assistance Program (EFAP)

• Paid training (First Aid/CPR, NVCI, VPA, etc.)
  

HOW TO APPLY
Applicants can express their interest by submitting a cover letter that clearly demonstrates why they are

the ideal candidate (cover letters must cite specific examples congruent with the posting requirements)

along with their resume and salary expectations to careersmb@tlservices.ca We thank all applicants, but

only those being considered for an interview will be contacted.

Turning Leaf Services is an equal opportunity employer that pledges to uphold a workplace culture of

inclusion, diversity, compassion, and respect. Turning Leaf offers competitive salaries and excellent

benefits and is committed to cultivating an environment where work-life balance is valued.