Are you passionate about safety and guest experience? Under the direction of the General Manager , this position is responsible for the overall management and effectiveness of security operations at Elements Casino Victoria!. Our new passionate leader will assist with the planning and directing of all security initiatives, provide a learning and mentoring environment for the security team, while establishing a safe and welcoming work environment for all team members. Additionally, the Security Manager will develop performance objectives, deliver performance evaluations and will actively participate in the recruitment and hiring process. The successful goal–oriented individual will i mplement all new security strategic plans as directed. Are you our next experienced and driven leader? Get in the game.... It’s All You.

Key Accountabilities

• Providing leadership, direction and mentoring to the security team
• Monitoring the site security budget; reporting variances; making recommendations
• Responding to and resolving security issues as escalated
• Overseeing playing card inventories, deliveries, pick ups and defacement or delegates as required
• Overseeing various critical security systems (e.g., Key Control, WINPAC, SIMS, Threat Management System)
• Developing and implementing training for security operations; ensures team members are trained in Emergency Response Procedures
• Preparing and maintaining site-specific tactical responses to emergency events; administering evacuations; preparing evacuation checklists
• Identifying the need for investigations as directed
• Reviewing reports on violations, unsafe conditions, potential hazards, suspicious persons and activities and other reports as requested
• Overseeing the site First Aid Program
• Conducting on-going site risk assessments; identifying opportunities for efficiencies
• Developing and cultivating strong working relationships with all stakeholders
• Ensuring compliance with licensing laws, health and safety and other statutory regulations
• Cross-departmental training and operational support as required
• Performing other duties as assigned or directed

Education and Qualifications

• Post Secondary education in criminology or suitable combination of education and experience an asset
• Minimum 5 years of security experience in a gaming environment; minimum 2 year management experience
• Computer literacy in MS Office
• A passion for providing outstanding service to our internal and external guests
• Understanding of yourself as well as others when communicating with team members and guests
• Excellent problem solving and conflict resolution capabilities
• Serving It Right, or the ability to obtain a Serving it Right Certification
• Must be willing to recertify for Use of Force every 3 years
• Occupational First Aid Level 2 an asset
• A willingness to learn, develop and achieve new skills for personal and professional development
• Can understand, speak and write English; fluency in other languages an asset
• Exceptional interpersonal and communications skills
• The ability to successfully obtain a criminal record check through the Gaming Policy and Enforcement Branch (GPEB)

Work Environment Considerations

• Regular office environment, non-traditional work hours may be required in certain circumstances, some travel may be required
  

Great Canadian Gaming Corporation is committed to diversity, equity and inclusion and we welcome all qualified applicants to apply to join our team of unique contributors. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodation is required. We thank all applicants for their interest, and will contact those qualified to continue in the recruitment process.