AMENDMENT - Extending the closing date to February 27, 2023.

This competition is to fill (1) permanent full-time position, working 75 hours biweekly

Living in Yukon Thriving in Life

Our goal is to support all learners in developing the essential skills, knowledge and personal qualities that they need to thrive in life.

Working in the Information Technology Support Services (ITSS) branch, the IT Service Desk Agent is the first point of contact for incoming support requests. You will be working with a highly collaborative team dedicated to providing high-level client service. This position is responsible for a wide range of tasks including service desk duties, advice and assistance with technical support, assistance with IT asset management, and procurement, financial and administrative services. In addition, this role may also provide other IT services in support of the information technology team.

The Department of Education is looking for an individual with great attention to deal, who is organized, dedicated, and hard-working, to join our team. If this sounds like you, or you are looking for a great opportunity to learn more about Information Technology, this is might be the job for you!

Important application requirements

Please submit your resume clearly demonstrating how you meet each of the following qualifications. Emphasize how your work experiences and related duties align with the essential and asset qualifications listed below. Note that selection for further consideration is based solely on the information you provide in your resume.

For more information on how to prepare and submit your resume visit this resource page on Yukon.ca.

Essential Qualifications

• Experience providing reception to multiple clients in an office setting
• Experience completing administrative tasks such as records management, document creation and routing, and office management.
• Experience with financial processes including procurement, budget tracking, and accounts payable.
• Degree, diploma, or post-secondary coursework in computer science or related fields would be considered an asset

Candidates who have education, training, and/or experience equivalent to the essential qualifications listed above may be equally considered.

Desired Knowledge, Skills, and Suitability

To best support the achievement of key strategic and business objectives, candidates may be assessed on:

• Modeling Interpersonal Skills and Personal Responsibility
• Taking Action and Achieving Results
• Demonstrating Client Focus
• Leading Change and innovation
• Influencing others

Additional information

Conditions of Employment:

• Security Clearance, including vulnerable sector check
• Valid Class 5 Drivers licence

Job Requirements:

• This position works onsite in an office environment and may be required to travel and visit schools within Whitehorse

Contact details:

If you have any questions about this position, please contact: Todd Hanson, Team Lead at Todd.Hanson@yukon.ca

If you have questions about our recruitment process, please contact: Rowan Hutchison, Human Resources at Rowan.Hutchison@yukon.ca