ServiceMaster of the Fraser Valley is a restoration company that started in Abbotsford in 2002 and since has opened offices in Langley and soon Chilliwack. Our people are the core of our business and we are looking for someone who thrives in optimizing people-centered activities such as hiring, professional development, training, and performance management in an effort to build and retain an exceptional team environment.

At ServiceMaster we like to have fun and laughter is often heard in the air. It’s a good balance to have with the industry we are in, running out the door to assist people 24/7 with emergency losses at their homes and businesses (such as fires and floods). We believe in our Core Values, which are: Can Do Attitude, Get It Done Right, Win as a Team.

The HR Associate will work out of our Abbotsford location, with occasional travel requirements to our Langley and Chilliwack offices. Typical working hours would be 8:00am - 4:30pm

Core Responsibilities:

• Hiring: Work with Managers and Team Leads to understand what staffing needs they require then using existing tools as well as sourcing new innovative ways to find key candidates that would be assets to our team.
• Manage Employee Files: This includes working with Managers and Team Leads of staff to ensure employees are scheduled for their performance reviews as well as on track with internal training and professional development opportunities.
• On-boarding: Working with various team members in multiple departments to ensure the successful on-boarding of new staff. This includes, but is not limited to, various paperwork, tours, training schedule, equipment, logins, etc. being ready for a successful Day-1.
• Company Culture: Ensuring the company values are reinforced with every initiative and communication and developing strong business relationships with key stakeholders to help drive transformative change for the company.

Day-to-Day Activities:

• Actively search for new staff dependent on departments needs
• Participate in bi-weekly Team Lead Huddle meetings
• Manage and track vacation requests as they come in
• Be proactive in managing employee files and their various needs/requirements
• Create and coordinate on-call schedule for Project Managers and Project Manager Assistants
• Manage company vacation calendar
• Maintain company organizational chart (org chart)
• Manage company benefits package (communicate with provider, submit paperwork for eligible employees, etc.)
• Manage company RRSP/DPSP (communicate with provider, submit paperwork for eligible employees, etc.)

The HR Associate reports to the CEO & GM and will work as a team to advance the interests of the company.

Qualifications and Skills:

• Demonstrated ability to attract and hire top talent
• Ability to make good judgments and quick decisions
• Solutions-oriented
• An organizational and innovative mindset
• Collaborative
• Strong inter-personal skills
• Multi-tasking skills
• Ability to handle frequent and complex ups and downs
• Experience with LMIA hiring process an asset

Salary and Benefits:

We offer competitive wages and benefits which include Health, Dental, RRSP, and Profit Sharing.

We believe that everyone has the right to a healthy and safe work environment. ServiceMaster Restore of Fraser Valley has a ZERO tolerance policy for bullying and harassment.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.