Small Town Living, Big City Opportunities

Ascend is a growth-oriented accounting, tax and advisory firm with a national presence that serves small and medium sized businesses in small communities across Canada. We are passionate about the professional development of our people, and we strive to create opportunities within the organization that support your career objectives and build them up to reach your highest potential.

Front Desk Administrator

We are looking for a Front Desk Administrator, to join our team in Drumheller, Alberta. This role serves as the first point of contact for our office, either in person, on the telephone or online inquiries. This position is essential to ensure the smooth operations of our local office.

Opportunity Highlights

This role will be of interest to someone who:

• Has passion for working with people and strives to provide high quality customer service
• Thrives in an innovative organization that is continuously investing in process improvement and utilization of technology
• Understands the value of collaboration and relationships because it takes a team to successfully achieve a common goal
• Has a growth mindset and is committed to continuous development
• Actively works towards maintaining a work-life balance because it is important for over all well being, health, as well as, productivity, and performance

Key Activities and Responsibilities

Customer Service

• Answering inbound inquires
• Directing clients to the appropriate person
• Problem solving for clients and ensuring their concerns are addressed in a timely manner
• Making and scheduling appointments internally and externally

Administration

• Printing files, scheduling appointments, sign-off from clients, scanning the signed documents
• Order, receive and maintaining appropriate levels of office supplies
• Receiving and recording incoming client payments
• Coordination of out bound client packages via courier or registered mail
• Coordinating inbound mails and checking the post box
• Ensures filing systems are properly maintained both on-site and off-site storage
• Provide administrative support to the Office Administration Manager and/or Firm Administration Manager
• Assists with photocopying, scanning, faxing, filing for all office staff

Bookkeeping

• Prepare daily and weekly bank deposits and record receipts
• Other duties as assigned

Qualifications and Experience

• 2 years or more office experience
• Diploma, certificate or degree in office administration would be an asset
• Solid understanding of MSOffice 365 tools; specifically, word, excel (basic) and outlook

Don’t meet every single requirement? We encourage you to apply anyway. You may be just the right candidate for this or other roles at Ascend.

What we offer:

• A people focused organization that values high-performance and provides engaging and interesting work
• Continuous support for professional growth
• Comprehensive salary, benefits and incentives

Interested candidates are invited to send a cover letter and resume in one document. The position will be closing on Monday, January 2nd, 2023

Please note - We thank you for your application and the tim e you have invested in preparing it however, only those selected for an interview will be contacted.

Ascend is committed to creating a respectful and inclusive workplace. We pride ourselves in having a culture where we recognize and celebrate the valuable differences that make you uniquely you, which include race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation.

Job Types: Full-time, Permanent

Benefits:

• Extended health care
• Paid time off

Schedule:

• Monday to Friday

Work Location: One location

Application deadline: 2023-01-02

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