Facility Services Manager
Laurier Brantford YMCA
100 Water St. Brantford, Ontario, N3T 0P1

Starting Salary: $50,000 - $60,000 (commensurate with experience)
Position Status: Full-Time with benefits and a complimentary YMCA membership
Placement: June 2023

Benefits & Perks: We offer an array of total rewards to recognize loyalty, longevity, and passion for the work we do:

• Paid Vacation Entitlements that increase with seniority
• Competitive total compensation packages
• Group health and benefits plans (includes medical, dental, and prescription medication, subject to eligibility)
• Generous pension plans with employer matching
• Free YMCA Health & Fitness Memberships
• Professional development opportunities including paid training and access to YMCA education scholarships
• Reduced rates for YMCA Child Care, Camp, and Child & Youth programs (subject to eligibility)
• Employee and Family Assistance Program (EFAP)
• Opportunities for career advancement

Nature & Scope:

This partnership between the YMCA of Hamilton/Burlington/Brantford and Wilfrid Laurier University is the first between a YMCA and a university in Canada. The facility serves the diverse needs of the growing student population and local community in downtown Brantford and will strengthen the economic, social, and cultural program offerings in the city.

The Facility Services Manager is an integral part of the Laurier Brantford YMCA leadership team, playing a leadership role in implementing standards of service excellence to ensure the delivery of high-quality service to members. This Facility Services Manager has a direct reporting responsibility to the General Manager of the Laurier Brantford YMCA.

This is a hands-on role responsible for the development, implementation a fully integrated cleaning plan and comprehensive preventative maintenance program, including asset refurbishment and facility projects.

This role will also ensure that all regulatory compliance items such as Health and Safety, third-party facility contractors, and pool operations are maintained at all times

Working Conditions

Please note that this position requires the successful incumbent to be flexible and available to work a variety of shifts including early mornings, evenings, weekends, school breaks and holidays dependent on program needs.

The Laurier Brantford YMCA will provide all required safety training and endeavors to adapt to meet everyone’s needs to create an inclusive environment. It should be noted that this position will require physical labour, lifting, working with a variety of materials and working at heights, among other manual tasks which will be reviewed with the successful incumbent.

Primarily inside work, however, depending on specific situations there may be a requirement to work outdoors and/or unfavorable conditions from time to time such as boiler room, duct/ventilation areas, confined areas, as well as conditions involving extreme temperatures; stair climbing, extended periods standing/walking.

Responsibilities:

• Provide leadership to a Facility team comprised of 10-15 full-time and part-time staff including housekeeping and maintenance staff to ensure a clean, safe and well-maintained facility. This includes recruitment, supervision, training, scheduling, payroll preparation and performance evaluation
• Develop and manage departmental operational budgets (housekeeping and maintenance). Provide input to capital and expense budgets on an annual basis
• Manage asset management system including work order assignment and prioritizing repair or breakdown requirements
• Participates in front line duties and scheduled Duty Manager shifts as required Implement and utilize YMCA service standards (training will be provided) throughout the Branch
• To meet operational requirements, co-ordinate, prioritize and assign internal and external trades for repairs and maintenance activities to be performed on equipment, building systems and exterior grounds
• In collaboration with the General Manager and partner facility team, oversee the effective management of a new state of the art physical asset. Specifically, this work will ensure equipment reliability, minimize down time, understanding of the economic life cycle of assets, safety protocols, building audits to mitigate risk, and on-going compliance as required; including oversight of selected Capital projects
• Develop strong relationships and act as an ambassador of the YMCA and Wilfrid Laurier University with members, students, staff, contractors, and suppliers
• Accountability for documentation, records management, accounts payable, supplies/inventory, departmental reports, etc. working with internal partners such as Finance
• Maintain building automation system (BAS) and all branch mechanical systems to include seasonal transitions (including the maintenance of boilers and cooling towers)
• Develop and maintain standardized cleaning schedules and checklists to ensure quality standards are maintained. This will include the use of specialized cleaning equipment
• Maintain pool operations compliant with Public Health Regulation 565 and maintain Pool Operator’s certification
• Ensure all health and safety standards are adhered to including Fire and Life Safety, Joint Health and Safety Committee, Emergency Procedures and WHMIS
• Participates in and Co-Chairs branch Health & Safety Committee
• Works collaboratively in designated workgroups such as Health Fitness and Aquatics Facility Workgroup and Co-Owners Facility Workgroup.

Qualifications:

• Two Years Post-Secondary education preferably leading to the Maintenance Management Professional (MMP) designation or equivalent is recommended along with five years building operation, proven trade experience or certification in one or more of the following areas:

* Institutional or previous YMCA experience
* Management of cleaning staff and implementation of standard operating procedures
* Facility Management
* Certified Pool Operators is preferred
* Building Automation Systems (BAS)
* HVAC Systems
* Mechanical repairs including fitness equipment
* Electrical, plumbing, carpentry experience considered an asset

• Strong communication skills, both written and verbal
• Working knowledge of WHMIS and Health and Safety directives
• Excellent interpersonal skills
• Three years supervisory experience and budgetary management
• Knowledge and qualification in pool operations is an asset
• Computer literate in email and Microsoft Office 365
• Possesses a strong work ethic and strong organizational and planning skills
• Must provide a current criminal reference check as per the Association’s policy

Competencies:

Concern for Health and Safety
Acknowledges and understands how to manage and educate others on risk and harm reduction

Problem Solving
Identifies an issue and works towards a solution

Quality Focus
Ensures that Laurier Brantford YMCA programs and services are superior

Leadership
Guides, motivates, and inspires self and others to take action to achieve desired outcomes

Results Oriented
The ability to lead, manage, and achieve identified goals

Relationship Building and Collaboration
Builds positive interactions both internally and externally to achieve work related goals

Creativity and Innovation
Develops new ways or adapts existing ideas to help achieve desired results

Accessibility:

The YMCA of Hamilton/Burlington/Brantford is committed to creating an inclusive environment that accommodates all individuals, including those with disabilities. We support the goals of the Accessibility for Ontarians with Disabilities Acts (AODA) and have established policies, procedures and practices which adhere to the accessibility standards set out in the AODA. Should you require any accommodation throughout the recruitment process please do not hesitate contacting our Human Resources Department.

The YMCA of Hamilton/Burlington/Brantford is an equal opportunity employer.

APPLY NOW!

If you are interested in this position, please submit your letter of application, resume and salary expectations by May 31, 2023 to theattention of:

Shannon Davis, General Manager, Laurier Brantford YMCA

We thank all applicants; however, only those considered for an interview will be contacted

Job Types: Full-time, Permanent

Salary: $50,000.00-$60,000.00 per year

Benefits:

• Dental care
• Employee assistance program
• Paid time off
• Vision care

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Weekend availability

Ability to commute/relocate:

• Brantford, ON N3T 0P1: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 2023-05-31
Expected start date: 2023-06-01

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