JOB OFFER
Position : Customer Service Agent F/H
Location : Smiths Falls
Department: Operations
Contract start date : 01/05/2023
Type of contract : Seasonal
Volume of hours : 40 hrs a week
Manager: Base Manager
The Boat, part of Travelopia, is the world's leading provider of inland waterway boating holidays. Currently operating 37 bases in 9 countries, with a fleet of 950 charter boats, we attract over 120,000 customers from all over the world each season. An international company operating in 45 source markets worldwide with 6 sales offices (UK, Canada, Germany, France, South Africa and Australia). We have been established for over 50 years and are passionate about providing exceptional quality and service.
At a glance
If you are available to work weekends and motivated then take a closer look at the offer!
You are passionate about providing customer service. You are looking to join a committed team within a growing company.
What you will be doing
- Greeting customers
- Give driving instructions
- Set up extras: barbecues, bikes, planchas, parasols, etc.
- Manage the flow of customers
- Participate in any other task directly or indirectly related to the base of operations
Skills, experience, knowledge, qualifications and training
- English essential
- Methodical and meticulous
- Customer service oriented
- Thoroughness and punctuality essential
- Excellent organizational skills
- Team spirit
Benefits :
- Customer Experience 2023 bonus (5% of annual salary in proportion to time spent)
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