Bruce Auto Group comes from a small place, but that hasn't stopped us from becoming one of the largest auto groups in the Maritimes. For nearly 100 years, our focus has been on something much greater than simply selling and servicing vehicles. We devote ourselves to delivering a personalized Bruce experience to every customer as if they were family, and in doing so, supporting the health and growth of our people and the communities we operate in. We are looking for a motivated, customer-focused Customer Service Agent to join our Customer Care Centre in New Minas, NS!

The Opportunity:

In this entry-level position, you will focus on outbound calls, contacting our customers to recommend and advise them on their maintenance and preventative services. The goal is to book service appointments and update customer information using our unique database. We are open from 8 am to 6 pm Monday to Friday, and 8 am to 5 pm Saturdays. Availability to work shifts during these business hours is a requirement. We are located on the second floor of the Hyundai dealership in New Minas, across the hall we have a little gym and a very modern lunchroom where we've been known to host the occasional potluck. After successfully completing the 6-month training period, this position is a hybrid in-office/work-from-home opportunity!

What we are looking for:

You are outgoing, confident, a team player, and have a positive personality. You have exceptional phone skills and the confidence to place a high volume of outbound calls. You have good computer skills as we have several software systems. You're a fantastic multitasker and have the desire to provide outstanding customer service.

Our Offer:

At Bruce Auto Group, you will join a team of thinkers, doers, and innovators who have experience working in a dealership or have a passion for the industry. In addition to working at the most modern building in town, you will also work with a team that shares the same values of being collaborative, passionate, trusting, respectful, innovative, and accountable. We offer a competitive pay plan, benefits include a health & dental plan, health spending account, retirement savings plan with matching contributions, discounts on products and services, career progression opportunities, discounts at major retail outlets, and a fun and engaging work environment!

Ready to apply? We want to hear from you!