Team Assistant
Clerk R9

Amendment (December 28, 2022): Posting closing date extended to January 04, 2023.

An eligibility list may be established for future permanent and/or temporary vacancies.

Join a team where your administrative skills are valued

Working in the Ministry of Children and Family Development, this job has a primary focus on providing day-to-day program support within the social services office. The job reports to an Office Manager or Administrative Supervisor, but receives direction almost all the time from social worker team leads, social workers, and social worker assistants, and the job is the point of contact for client intake. This job requires a greater job knowledge in order to provide program support in programs such as mental health, child protection, guardianship, adoption, or other programs either dedicated to one program or providing support to a broad number of programs. Because the job is a point of contact for program(s), there is records management responsibility, financial responsibility, and there is a requirement for a greater knowledge of how the social services office relates outside of the Ministry, so with service providers, community organizations, and other public service organizations.

Team Assistant provides program support and general administrative and clerical support to a children and families office, working directly for professional staff on program responsibilities.

Cranbrook is the sunniest place in Canada, and sits in the middle of the Rocky Mountain Trench. Cranbrook has multiple heritage sites, such as the Fort Steele Heritage town and Rails to Trails, which is converted to a path for walking and biking. Cranbrook has multiple festivals, such as the Children’s Festival and the Sam Steele Days.

The BC Public Service is an award winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

For complete details about this opportunity, including accountabilities, please refer to the attached job profile. For specific position related enquiries, please contact Kristy.Wallach@gov.bc.ca. DO NOT SEND YOUR APPLICATION TO THIS EMAIL ADDRESS. For more information about how to complete your job application, add/edit your resume and for more useful tips when applying for jobs, please refer to the Your Job Application page on the MyHR website. If you are still experiencing technical difficulty applying for a competition, please send an e-mail to BCPSA.Hiring.Centre@gov.bc.ca, before the stated closing time, and we will respond as soon as possible to assist you.

NOTE: Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.

Job Requirements:
In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined below:

Education and Experience:

• Secondary school graduation or equivalent (GED).
• A minimum of 2 years of recent (within the last 5 years) administrative support experience in an office environment.
• A minimum of 1 year experience working with standard Microsoft applications including Word, Excel, PowerPoint and Outlook.
• Experience providing quality customer or client service, carrying out duties and responding to client needs in a professional manner.
• Experience working independently and as a team member with a multi-disciplinary environment and with other professional staff, client and service providers.
  

Preference may be given to applicants with 1 or more of the following:

• A completed Certificate of training/course in Office Administration or another closely related field.
• Administrative experience working with vulnerable children and families in a human/social services setting.
• Experience using MCFD applications: Integrated Case Management (ICM) and/or Management Information Systems (MIS) computer applications.
• Experience with a records management systems (i.e. CRMS – Corporate Records Management System).
  

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located in the Additional Information section at the bottom of the posting.

A Criminal Record Check (CRC) will be required.

APPLICATION REQUIREMENTS:

Cover letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will be required to answer a standard questionnaire.