Operating for over 50 years; the TransX Group of Companies is one of the largest Canadian providers of premier integrated transportation and logistics services across North America. With 11 locations across Canada and the USA, approximately 900 company employees, and over 4000 trucks, trailers, and containers, our team is dedicated to building strong business relationships and providing service excellence to support our customer’s business needs.

Shift: Monday to Friday; 2:00 PM to 10:00 PM

TransX has an exciting opportunity for a Check-In Clerk in our organization. The Check-In Clerk is an entry-level position that plays an active role in the accuracy and timely confirmation of driver manifest, validating the dispatch system, and ensuring drivers are compliant. Being the first point of contact for Drivers and Brokers, the check-in team handles duties ranging from clerical to basic dispatching and planning.

Our Mission is to become the industry leader of the driver experience. We consider the driver to be the front line of our company. We strive to be consistently surpassing driver expectations by supporting all drivers in successfully meeting utilization targets while honoring home time. Our fleet team will be satisfied once our drivers have successfully met their full potential. As a leader within TransX, the position is expected to align with the TransX Core Values for Teamwork, Safety, Innovation, Accountability, Integrity, and Respect.

Duties and responsibilities include, but are not limited to:

• Validate drivers manifest against dispatch entries, correct when necessary
• Enter orders into the computer system
• Process check-in paperwork (POD’s and BOL’s) and the details thereof
• Take Broker call-in information and update trip ETA's
• Front line communications with Drivers that need assistance
• Create and review border crossing documents and notifications
• Security Compliance – responsible for driver validation protocol
• Scanning documents

Education

• Related work experience – Preferred
• Transportation industry experience is an asset
• Excellent communication skills
• Capable of multi-tasking with keen ability to prioritize
• Ability to work independently and in a team environment
• Passion for customer service
• Computer literate & proficient
• Strong problem solving skills

• Large, Canadian owned company
• Operating for over 50 years
• Leading transportation and logistics services
• 11 Terminals across North America
• Competitive compensation
• Partnered training programs and learning supports

• Comprehensive group health benefits
• RRSP company match programs
• Referral bonus program
• Training and tuition reimbursement

• Annual employee recognition & appreciation events
• Years of service awards
• Employee spotlights in our TransX Newsletter
• Safety recognition
• Annual performance incentives

• Employee and family assistance program
• Encouraged work-life balance
• Corporate discounts at partnered organizations (gyms, travel, clothing, equipment, etc.)
• Team environment
• Professional & personal growth

If you have a passion for results and want to grow your career with a dynamic and growing industry leader, please submit your resume with a cover letter.

TransX is an equal opportunity employer with a strong commitment to the individual and collective growth of our employees and a commitment to diversity and inclusiveness in the workplace.

We thank all candidates for their interest; however, only candidates selected for an interview will be contacted.