Evolution Whistler is a local and independently owned retail, rental and service shop specializing in performance mountain bicycles – as well as snowboards in the winter months. We are currently recruiting for Bicycle Mechanic for our busy service and high performance DH rental shop in the heart of Whistler village, British Columbia. Evolution Whistler has been representing the core side of mountain biking for the Whistler locals and tourists since 1995. Our moto is to continue to represent the core, competent, knowledgeable side of mountain biking in the town that is truly the world’s MTB Mecca.

Job duties:

· Diagnose, service, repair and replace all components of high performance DH mountain bikes, as well as high performance Trail bikes and basic service of all other types of bikes

· Specific skills required: building & truing wheels; tear-down and rebuild of Fox and RS front suspension including dampers and chargers; Rear air shock tear-down and re-build (Rear coil service skill will be taught); headset, hub and frame bearing replacement

· Work efficiently under time restrictions

· Work well in a team: work together with other mechanics to solve difficult diagnosis issues when they arise

· Understand the consistency of our high standards is not only imperative to our business, but also to the lives and well-being of our customers riding the bicycles we service and rent

· Complete service job write-ups under customer files and be able to describe your service in detail - property grammer and salutations required

· Greet and speak with customers regarding their bicycle issues and service requests. Fill out job cards and perform quick, general time and cost estimates for the customer

· In the winter months also perform set-up and servicing of snowboards

Requirements:

· Prior experience as a performance DH bike mechanic – minimum 1.5 years, 2 bike seasons working in a mountain bike service shop

· Prior experience in customer service - minimum 6 months

· Technical knowledge of current DH, Enduro and Trail bikes and components and the servicing and repair of all bicycle components

· Technical understanding of Snowboard equipment and gear

· Proper grammar for composing emails to customers.

Job Types: Full-time, Permanent

Salary: From $22.00 per hour

Benefits:

• RRSP match

Flexible Language Requirement:

• French not required

Schedule:

• 12 hour shift
• 8 hour shift
• Day shift
• Morning shift
• Weekend availability

Supplemental pay types:

• Bonus pay
• Overtime pay
• Retention bonus

COVID-19 considerations:
Customers are not permitted to enter the service area. Customers are greeted outside the shop in the covered area and the job details are discussed outdoors. Staff are not permitted to come to work when they feel ill.

Experience:

• Mountain Bike Service: 1 year (required)
• MTB Suspension Service: 1 year (preferred)
• Performance DH Service: 1 year (required)

Work Location: In person

Application deadline: 2023-05-31
Expected start date: 2023-05-15

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