Hybrid Work Model
This position can be based anywhere in Canada

WHY JOIN THE CANADIAN CANCER SOCIETY (CCS)?

The Canadian Cancer Society works tirelessly to save and improve lives. We fund the brightest minds in cancer research. We provide a compassionate support system for all those affected by cancer, across Canada and for all types of cancer. As the voice for people who care about cancer, we work with governments to shape a healthier society. No other organization does all that we do to make lives better today and transform the future of cancer forever.

Help us make a difference.

COME AS YOU ARE

At CCS, we embrace everyone’s uniqueness and recognize the strength that lies in differences. We believe in the power of our collective potential and strive to achieve a more diverse, inclusive, and equitable workplace to empower and create opportunities for all. We welcome and encourage applications from all qualified candidates regardless of their gender, age, religion, race, ethnicity, and nationality. Particularly equity deserving groups, such as members of the BIPOC, and LGBTQ2+ communities, people living with disabilities, veterans, and anyone who may contribute to the further diversification of the Canadian Cancer Society. Together we unite and inspire all Canadians to change the future of cancer.

JOB OVERVIEW

Reporting to the Senior Manager, Applications Support, the Application Support Specialist (Finance) provides support and subject matter expertise to the finance team for our financial systems, which include Oracle NetSuite ERP, Oracle Planning and Budgeting Cloud Services (PBCS) and EchoVera Intelligent Invoice OCR.

CCS is embarking on an exciting Digital Transformation to enhance our technology portfolio, leverage automation, and expand our digital capabilities to deliver a fully connected, intuitive, individually tailored and continuously evolving constituent experience.

This position will collaborate with end users and business stakeholders to identify, troubleshoot, and resolve system and data issues. The Application Support Specialist will also be tasked with identifying and/or implementing improvements to our financial systems to streamline business processes. They will be responsible for working closely with our vendor partners on implementations and enhancements, or when troubleshooting issues.

WHAT YOU’LL BE DOING:

• Manages and triages incidents, conducts root cause analysis and develops/implements action plans for full issue resolution.
• Acts as a subject matter expert for financial systems and related application, data, and business processes.
• Assist in identifying, evaluating, and recommending potential software applications, tools, or hardware solutions.
• Responsible for developing Java-based modules including, but not limited to, automations, workflows, templates, views, dashboards, and reports.
• Responsible for quality assurance and release management of upgrades/patches, along with related systems documentation
• Provides administrative support to financial systems, including onboarding/offboarding of staff.

QUALIFICATIONS:

• Post-secondary degree in information management, computer science, or related field of study
• Experience supporting enterprise financial systems, preferably Oracle NetSuite ERP, Oracle Planning and Budgeting Cloud Services (PBCS) and EchoVera Intelligent Invoice OCR

• Proficiency with Java programming and web development principles
• Experience working within an ITIL-based service delivery model and/or understanding of industry standard Change Management, Incident Management, and Problem Management processes.
• Excellent analytical and problem-solving skills with strong attention to detail and ability to solve difficult problems in a timely manner while working across multiple stakeholder groups.
• Good interpersonal and communication skills with a strong focus on customer service
• Bilingual (English and French) would be considered an asset
• Knowledge about Salesforce, Finance processes, Business analysis and Project Management would be considered an asset.

WHAT YOU CAN EXPECT FROM US:

CCS offers meaningful opportunities to help make a difference in the lives of Canadians with cancer and their families. We are committed to fostering a culture that is inspiring, supportive and exemplifies our core values:

CARING COURAGE INTEGRITY PROGRESSIVE.

In return for your skills and dedication, we offer an attractive compensation package that encompasses a competitive salary, excellent benefits and the opportunity to have a rewarding employment experience where your contributions can make a true difference every day.

HOW TO APPLY:

Qualified candidates are invited to submit their resume, cover letter and salary expectations for review by May 29, 2023.

For internal applicants, this role is in Pay Band 5.

CCS is committed to employment equity and encourages applications from all qualified candidates. In accordance with the local provincial Accessibility Act, accommodation will be provided as requested throughout the recruitment process. We want to make the interview process a great experience for you!

We thank all candidates for their interest and advise that only those selected for an interview will be contacted.

Please note that in keeping with the mandate of CCS to model and promote healthy lifestyles, employees are not permitted to smoke in or about CCS premises or while carrying out CCS business.

As an employer, occupational health and safety legislation requires that we protect our workers from health and safety risks in the workplace. CCS has implemented a mandatory vaccination policy requiring that all staff who work in any of our physical workplaces must be fully vaccinated against COVID-19. All employees will need to attest to their vaccination status through a secure online form or automated applications. Reasonable accommodation and remote working will be discussed on a case-by-case basis.

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