Worker Advisor

XO3 Administrative Officer 3

Regular/full-time

Department of Labour, Consumer Protection and Government Services

Employment Standards, Labour

Winnipeg MB

Advertisement Number: 40312

Salary(s): XO3 $60,579.00 - $75,634.00 per year

Closing Date: January 8, 2023

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

This is a preference competition. All applicants are encouraged to apply, however first consideration for this competition will be given to Indigenous people, visible minorities and persons with disabilities. Applicants are requested to self-declare at the time of application.

An eligibility list may be created for similar positions and will remain in effect for 12 months.

Candidates who do not meet all essential criteria may be considered on an underfill basis at a commensurate rate of pay.

A detailed position description is available upon request.

The Worker Advisor Office provides services to injured workers and their families who wish to appeal a decision of the Workers Compensation Board (WCB) of Manitoba. The Office may represent clients at various levels of appeal, and provides advice and assistance before and during the appeal process. The Office also offers general information on WCB legislation, policies, and processes. The Worker Advisor Office performs their functions independent of the Workers Compensation Board.

The Worker Advisor Office is seeking to fill one (1) regular full-time Worker Advisor position in Winnipeg, MB.

To be considered for this competition you must submit an application form and resume. See below for further instructions.

Conditions of Employment:

• Must be legally entitled to work in Canada

Qualifications:
Essential:

• Post-secondary education in social sciences or a related discipline; an equivalent combination of education, training and experience may be considered
• Experience analyzing and assessing large amounts of technical written material, such as correspondence, reports, opinions and statements
• Experience interpreting, applying and explaining legislation and/or policies
• Strong critical thinking and decision-making skills with the ability to identify effective solutions to problems
• Ability to work independently
• Effective written communication skills with the ability to present information and articulate ideas clearly to a variety of audiences
• Excellent verbal communication skills with the ability to discuss and present information clearly and persuasively in formal and informal settings
• Strong interpersonal skills with the ability to work with various stakeholders, mediate conflict situations, and handle sensitive, highly charged situations with tact and empathy
• Strong organizational and case management skills with the ability to effectively manage multiple cases and meet deadlines
• Proficient in Microsoft Word, Excel and Outlook

• Knowledge of The Workers Compensation Act and Regulations
• Knowledge of medical terminology

Duties:
A Worker Advisor is appointed under Section 108 of The Workers’ Compensation Act. The Worker Advisor works independent of the Workers Compensation Board (WCB) to provide workers and dependants with assistance, advice and representation on WCB claims and appeals.

Apply to:

To be considered for this competition you must submit an application form and resume. Complete the application form at the link below or contact Human Resource Services under “Apply to” to request a copy of the application form. The selection board will rely only on information provided in this form to determine whether a candidate will be invited for further assessment.

Note: You are not required to submit a cover letter, but may be asked to submit references, or other documentation at a later point if invited for further consideration.

Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process. When applying to this position, please indicate the advertisement number and position title in the subject line and/or body of your email. Your cover letter, resumé and/or application must clearly indicate how you meet the qualifications.

Please be advised that job competitions for represented positions may be grieved by internal represented applicants. Should a selection grievance be filed, information from the competition file will be provided to the grievor's representative. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.

We thank all who apply and advise that only those selected for further consideration will be contacted.

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