We're Hiring!

We're looking for brilliant thinkers to join our #Rocketeers. If you've ever wondered what it's like to work in a place where people enjoy their work and where talent is more important than the title, then keep reading.

What is ScalePad?

ScalePad is a market-leading software-as-a-service (SaaS) with headquarters in Downtown Vancouver, BC, and a development studio on the Plateau in Montreal, QC.

Our success is no accident: Our award-winning platform empowers IT pros to manage their assets by providing actionable insights to run their business more efficiently. Our customers report impressive efficiency gains - we make their businesses more profitable. That compelling ROI argument is why we've organically developed a global following, managing over $15 billion in IT assets across 75+ countries, frequently landing ourselves in the conversations at key industry events.

You can contribute to building something amazing and appreciate how your work is helping take this company to a higher level of operational maturity. More on that here.

Your mission, should you decide to accept it.

We are seeking a highly motivated and experienced VP of Product to lead our product development process in a fast-paced, dynamic environment. As a VP of Product, you will work closely with the Chief Product Officer/ Founder to align the strategic and roadmap for our multi-product portfolio, articulate and communicate the product vision to the company and the product team, and be responsible for enabling team budget and managing ETA, timeline, and reassessing effort to invest in projects.

Key Responsibilities:

• Develop and communicate a clear product vision and roadmap that aligns with the company's overall business strategy and objectives
• Lead and mentor a team of product managers, ensuring they have the skills, resources, and support they need to succeed
• Collaborate with cross-functional teams, including engineering, sales, marketing, and customer success, to define and execute on a go-to-market strategy that drives product adoption and growth
• Define and track product metrics and KPIs, ensuring that they align with business objectives and drive product improvement and innovation
• Own the product development process, from ideation to launch, and ensure that it is efficient, effective, and aligned with business objectives
• Build and maintain relationships with key stakeholders, including customers, partners, and executives, to ensure that product development is aligned with their needs and expectations
• Enable team budget and manage ETA, timeline, and reassess effort to invest in projects
• Continuously evaluate market trends and customer feedback to inform product strategy and roadmap
• Collaborate closely with engineering management to structure and enable development teams, ensuring alignment with product vision and company strategy, and continually improving development processes to increase efficiency and quality of output.

Qualifications

• Visionary: Ability to think strategically and create a compelling product vision aligned with the company's long-term goals and market trends.
• Excellent strategic thinking and problem-solving skills.
• Strong communication skills: Effective at articulating the product vision and strategy to stakeholders at all levels, including executives, cross-functional teams, and external partners.
• Extensive MSP industry experience: In-depth knowledge and understanding of the Managed Service Provider (MSP) industry, its dynamics, and customer needs, enabling informed decision-making and targeted product development.
• Experience working with founders: Proven track record of collaborating closely with company founders to extend their vision, aligning product strategies, and executing plans to drive business growth.
• Strong understanding of product development processes and methodologies, and the ability to continuously improve them
• Familiarity with fast software development cycles and methodologies: Experience working in environments with fast development cycles, such as Shape Up, Jobs to Be Done (JTBD), Vertical Slice, and fail-fast approaches. Comfortable with iterative and agile product development processes.
• Proven experience as a VP of Product in a fast-paced, dynamic environment managing a multi-product portfolio
• Strong leadership skills and the ability to mentor and build a high-performing product team
• Strong project management skills, with the ability to prioritize and execute multiple projects simultaneously
• Strong understanding of go-to-market strategy and the ability to collaborate with cross-functional teams to deliver on it
• Strong analytical skills, with the ability to define and track product metrics and KPIs that drive business growth

Innovation Culture

At our organization, we believe in promoting an innovative culture and are looking for a candidate who is highly passionate about innovation, mentorship, user-centric development, and staying up-to-date with the latest technology trends. We value creativity, collaboration, and a commitment to excellence.

Overall, the ideal candidate for this position will have a proven track record of successfully managing a multi-product portfolio, strong leadership and communication skills, and a passion for driving product innovation and growth.

If you are a highly motivated and experienced Director of Product with a passion for driving product development and growth in a fast-paced, dynamic environment, we encourage you to apply for this exciting opportunity.

Perks, Perks, Perks.

• Mentorships by industry veterans with a 100% track record of industry success in funding and scaling software companies creates endless career opportunities
• Training and professional development budget provided to help advance your career and skills (available every year to every employee)
• World-class offices and facilities in downtown Vancouver, Toronto and Montreal, for locals seeking a hybrid experience
• Brand new, top-of-the-line hardware, and equipment providing an ideal working environment either at home or in the office
• A top of the line benefits package
• Monthly stipend to assist with creating the best hybrid work experience.
• Employee Stock Options provided to all eligible employees!

Work-life balance.

We love our #Rocketeers! We value their work and recognize that to be a great #Rocketeer you have to have a work-life balance. Our teams work on a hybrid model. This may mean working in one of our hub offices a few set days a week with your team or working remotely, whichever is deemed most beneficial for the success of the employee and specified role. Our goal is to provide the best work-life balance, whether that is in the office or at home.

Even while working remotely our teams are dedicated to staying connected throughout the day, so there is never a dull moment and you still feel part of the community, no matter where you are working from.

Dream jobs do not knock on your door every day.

ScalePad is not your typical software company. When we hire you, we aren’t just offering you a job, but rather we are committing to investing in both you and your long-term career. You'll help shape how this modern SaaS company operates and make a genuine impact on the future of our people, product, and partners.

We invite all qualified candidates to apply. Please note, you must be eligible to work in Canada to be considered for this role. We thank you for your interest. However, only successful applicants will be contacted.

Please no recruiters or phone calls.