The Tweedtender will help provide our customers with a superior experience through information, exceptional service and the highest quality cannabis. This position is responsible for all sales activity, staying up to date on products and promotions, assessing customer needs, helping, and maintaining sales floor presentations and stock.

Responsibilities

• Promptly welcome and assist all customers that visit the store
• Professionally and courteously handle all inquiries, feedback, complaints or concerns
• Staying up to date on offers and specials
• Processing and filing member paperwork with all provided information
• Maintaining sales goals on a daily and weekly basis
• Closing and completing all end of day reports and procedures
• Prevent cannabis sales to anyone under the age of 19, by reviewing government issued photo identification to validate permission to enter
• Foster a sense of teamwork will all team members
• Adhere to and uphold Tweed’s Loss Prevention policies and procedures
• Know all safety and security protocols, should they be needed
• Ensure store is clean and tidy
• Other duties as assigned

Qualifications

• Previous retail or customer service experience; cannabis sales experience preferred
• Polished professional with excellent communication and organizational skills
• Works well with others, alone and with little supervision
• Knowledge of/ability to learn about cannabis plants, strains and products
• Strong attention to detail
• Positive attitude and charisma
• Ensure a high level of customer interaction, suggestive selling and enthusiasm
• Energetic and highly determined
• Working knowledge of Retail Cannabis an asset
• Proficiency in MS office products and POS (cashier)
• Comfortable working variable shifts, including evenings and weekends
• Comfortable lifting and unpacking boxes that may weigh 5-30 lbs

Requirements

• Minimum 19 years of age
• CannSell Qualification
• Criminal Background Check

We appreciate the interest from all candidates, and promise to review all applications, but we will only be contacting those who best fit the requirements. The chosen applicant will be required to successfully complete background and reference checks.

The Mile High Group provided the following inclusive hiring information:

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodations are available on request in all aspects of the selection process.

Job Type: Part-time
Part-time hours: 20-30 per week

Salary: From $15.50 per hour

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evenings
• Evening shift
• Holidays
• Weekend availability

COVID-19 considerations:
All customers and staff are to adhere to capacity limits & regulations from Ottawa Public Health

Ability to commute/relocate:

• Carleton Place, ON K7C 0A6: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (required)

Experience:

• customer service: 1 year (preferred)
• Retail sales: 1 year (preferred)

Licence/Certification:

• CannSell (preferred)

Shift availability:

• Day Shift (preferred)
• Night Shift (preferred)

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