Coast Claims Insurance Services is a fully independent adjusting firm, based in British Columbia and Alberta with its roots on Vancouver Island.

Our Vernon location is in search of an experienced transcriptionist to work full-time in our office.

If helping people at a stressful time in their lives is important to you, if you enjoy creating accurate, professional documents and have great attention to detail, then this may be the job for you. We are looking for someone who would like a long-term position doing administrative tasks in a friendly, results-oriented environment, with like-minded career professionals.

Key responsibilities include but are not limited to the following:

Dicta-typing / transcription of recorded statements and reports. Typing from dictation makes up approximately 85 % of the work in this position; as such, strong typing skills and accuracy are essential.

• Compile reports from dictation and file materials, ensuring they meet reporting guidelines.
• Prepare a variety of claims documentation and business letters.
• Open and set up new claims.
• Answer phones and provide backup reception duties.
• Billing and invoicing

What you bring to the team

• Experience in a professional office environment is considered beneficial.
• Post-secondary education as it relates to the role is considered an asset.
• Strong computer skills including the ability to quickly learn new software.
• Advanced skills with Microsoft Excel, Word, Outlook.
• The ability to type with accuracy and attention to detail.
• Excellent English language skills, both verbal and written.
• Strong administrative and clerical skills.
• Ability to multitask and prioritize.
• Minimum of 60 words per minute typing speed.
• Proofreading and copy-editing skills are considered an asset.
• Previous experience transcribing is required.

What Coast Claims has to offer

• Cost of living increase
• Benefits packages including medical, dental, and vision
• Company matched RRSP’s
• 6 Paid sick days annually
• Work/Life Balance
• Engagement events
• Office hours are Monday to Friday, 8:30 to 4:30

Coast Claims prioritize diversity while we thank all applicants for their interest in this opportunity, we will only be in direct contact with those applicants who are selected for an interview.