Toyota Facility and Field Support Job at Toyota Canada
Job Description
Toyota Facility and Field Support
Rank 4
Scarborough, Ontario (Hybrid)
Toyota Canada Inc. (TCI) is the exclusive Canadian distributor of Toyota and Lexus vehicles. Toyota Canada's head office is in Toronto, with regional offices in Vancouver, Calgary, Montreal and Halifax. Toyota parts and accessories are distributed through TCI's Parts Distribution Centres in Bowmanville and Vancouver. TCI supports over 287 Toyota and Lexus dealers in Canada with services that include training, sales, marketing, environmental and customer satisfaction initiatives.
What Sets Us Apart?
A focus on People, Passion for Toyota, Innovation and Make Things Better has made us an award-winning company, recognized worldwide for our technological leadership and superior standards of quality, community involvement and environmental responsibility.
Job Summary:
Toyota Canada Inc. currently has an exciting full-time opportunity, reporting to the Manager, Dealer Standards and Business Management. The selected candidate will be responsible for ensuring that Toyota facility standards are upheld and promoted throughout our Dealer network, as well as develop the vision for the future of Toyota and Lexus facilities. This role will include some direct Dealer interaction, with particular focus on Central and Quebec Zones.
What We’ll Bring:
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A hybrid work environment
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A work environment built on teamwork, flexibility and respect
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Competitive compensation package including health and dental benefits, and bonus
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Health and dental benefits effective immediately
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Company pension plan with matched contribution
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Associate vehicle discount program
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Professional growth and development programs to help advance your career, as well as tuition reimbursement
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Fitness reimbursement
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Great company culture – Respect for people and continuous improvement is at our core
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Paid holiday shutdown and competitive paid time off benefits
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Summer Hours – condensed work week during the summer
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Sabbatical Leave Program
What You’ll Be Doing:
Dealer Facility Upgrades
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Assist Zone Dealer Development Managers in negotiations and approvals of dealership renovations, relocations, and final building designs
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Monitor Zone facility projects and schedules, report on progress
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Represent TCI facility interests in communication with vendors and Dealers
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Be the gatekeeper of Toyota Facility Standards – maintain, adjust, and ensure compliance
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Lead the PDCA survey process after facility project completion
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Manage key facility vendor relationships – Pattison, Cree, WEIS, Global, etc.
Future Facility
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Research and assist in the development of long-term Toyota and Lexus facility requirements that prioritize the customer experience
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Liaise with TMNA and industry counterparts, ensuring open dialogue and idea sharing
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Evaluate new initiatives, analyze and build consensus for their adoption or rejection
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Work cross functionally within TCI and TMNA to support with network BEV readiness
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Lead environment/green focused facility studies and initiatives
Department Support
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Provide administrative assistance for budgeting, scheduling, and reporting
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Special projects including event organization and ad hoc requests
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Support with Dealer Governance projects and processes
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Other duties as required
What You’ll Bring:
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University/college degree/diploma in business, automotive, or architecture-related discipline
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3-5 years automotive experience with exposure to Dealer facing roles
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Strong French language skills are an asset
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Excellent oral and written communication, and analytical skills
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Proven ability to build relationships with Zone facing staff and Dealers
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A self-starter with strong organizational skills
What You Should Know:
Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, or any other characteristics protected by law.
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