Taxation Representative Job at City of St. Albert
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As Alberta's 'Botanical Arts City', St. Albert is a community renowned for its botanical arts, its commitment to a green lifestyle and the cultivation of activities that provide for a well-rounded quality of life. Our employees provide over 70,000 residents with high-quality programs and services and we are proud to contribute to making St. Albert one of the best places to live in Canada.
The Opportunity
The Financial & Strategic Services department is looking for a dynamic individual with strong interpersonal skills and proven customer service to join their Assessment and Taxation team.
Reporting to the Taxation Coordinator, the Taxation Representative assists in billing and collection of over 28,000 property tax accounts in accordance with the Municipal Government Act and city bylaws. The incumbent is regularly required to make judgments relating to the application and administration of various collection procedures, payment options, penalties and service charges. This position also administers the Pre-Authorized Tax Payment Plan offered by the City of St. Albert, which requires extensive calculating and estimating of annual and supplementary taxes. The Representative is also responsible to provide ongoing promotion and explanation of the plan to ratepayers and law firms, requiring a good general knowledge of conveyancing for land sales. This position also utilizes a database (Tempest) for ensuring accurate land information.
The individual we seek is passionate about providing great service and is confident to provide customer service explanations on tax and assessment queries. The role is well suited to someone with knowledge of the cyclical nature of the taxation system and an understanding of assessment and taxation processes. The Taxation Representative is privy to confidential information and must have strong integrity and good judgment. Strong analytical skills, dependability, flexibility and an eye for detail are also essential for this role.
Qualifications
We offer a compressed work schedule of 72 hours bi-weekly (Monday – Friday, with a regular day off [RDO] every two weeks).
Compensation
$55,244 - $65,985 per annum. In addition, the City of St. Albert offers a generous and comprehensive benefit package.
Application Information
Please upload a cover letter and a resume when applying for this opportunity. These will need to be uploaded as two separate documents.
Please note that the City conducts most interviews via video conference and will provide a link and instructions to applicants selected for an interview.
Closing Statement
We wish to express our appreciation to all applicants for their interest and effort in applying for this position. However, only candidates selected for interviews will be contacted. The City of St. Albert will no longer accept applications in person, via fax, email or by post. Applications will only be accepted to 10:00 p.m. (Mountain Time Zone) on closing date.
Please Note :
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As Alberta's 'Botanical Arts City', St. Albert is a community renowned for its botanical arts, its commitment to a green lifestyle and the cultivation of activities that provide for a well-rounded quality of life. Our employees provide over 70,000 residents with high-quality programs and services and we are proud to contribute to making St. Albert one of the best places to live in Canada.
The Opportunity
The Financial & Strategic Services department is looking for a dynamic individual with strong interpersonal skills and proven customer service to join their Assessment and Taxation team.
Reporting to the Taxation Coordinator, the Taxation Representative assists in billing and collection of over 28,000 property tax accounts in accordance with the Municipal Government Act and city bylaws. The incumbent is regularly required to make judgments relating to the application and administration of various collection procedures, payment options, penalties and service charges. This position also administers the Pre-Authorized Tax Payment Plan offered by the City of St. Albert, which requires extensive calculating and estimating of annual and supplementary taxes. The Representative is also responsible to provide ongoing promotion and explanation of the plan to ratepayers and law firms, requiring a good general knowledge of conveyancing for land sales. This position also utilizes a database (Tempest) for ensuring accurate land information.
The individual we seek is passionate about providing great service and is confident to provide customer service explanations on tax and assessment queries. The role is well suited to someone with knowledge of the cyclical nature of the taxation system and an understanding of assessment and taxation processes. The Taxation Representative is privy to confidential information and must have strong integrity and good judgment. Strong analytical skills, dependability, flexibility and an eye for detail are also essential for this role.
Qualifications
- High School diploma and a minimum 3 years of frontline customer service experience, with a working knowledge of municipal taxation disciplines and applicable legislation is required.
- A working knowledge of banking procedures or previous banking experience would be beneficial
- General office experience in a computerized environment coupled with extensive accounting and collection experience in administering pre-authorized payment options demonstrating analytical skills.
- Working knowledge of conveyancing, land titles, property sales and mortgage transactions.
- Must be, at minimum, an intermediate user of the Microsoft Office Suite. Prior experience with Tempest is beneficial.
We offer a compressed work schedule of 72 hours bi-weekly (Monday – Friday, with a regular day off [RDO] every two weeks).
Compensation
$55,244 - $65,985 per annum. In addition, the City of St. Albert offers a generous and comprehensive benefit package.
Application Information
Please upload a cover letter and a resume when applying for this opportunity. These will need to be uploaded as two separate documents.
Please note that the City conducts most interviews via video conference and will provide a link and instructions to applicants selected for an interview.
Closing Statement
We wish to express our appreciation to all applicants for their interest and effort in applying for this position. However, only candidates selected for interviews will be contacted. The City of St. Albert will no longer accept applications in person, via fax, email or by post. Applications will only be accepted to 10:00 p.m. (Mountain Time Zone) on closing date.
Please Note :
optimuspartners.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, optimuspartners.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.