Are you passionate about your work and ready to contribute to the success of DeSerres?

We are currently looking for a dynamic candidate to fill the position of Manager at our Edmonton location. This position is on a permanent full-time basis (40 hours a week), Schedules are variable according to operational needs (day, evening and week-end).

You will be responsible for the overall store operations as well as managing a team of approximately 15 employees, under the supervision of the Regional Director. You will manage all store operations in terms of sales, customer service, inventory and financial control.

Responsibilities:

• Plan and organize all aspects of the store operations and ensure it is constantly managed including sales, merchandising, inventory, operational processes, scheduling and salary budget/ratios;
• Determine the appropriate strategies to achieve sales budgets and financial profitability;
• Build an effective team throughout recruitment, orientation and training employees;
• Communicate sales objectives , promotions and events to employees;
• Ensure an exceptional customer service experience including coaching and development of employees utilizing our customer service program;
• Implement corporate policies and procedures and positively manage the implementation of changes;
• Apply store merchandising standards;
• Through a constant presence on the sales floor, create a positive work environment encouraging and nurturing employee engagement;
• Supervise and manage schedules and salary budgets;
• Supervise the management of store inventories;
• Ensure a healthy and safe work environment;
• Be present at the community level.

The qualifications required for the role of Store Manager

• Bachelor's degree in business administration or related field, or equivalent, or relevant experience;
• Minimum of 5 year’s experience in retail management
• Strong team coaching skills
• Excellent communication, management and inter-personal skills
• Customer oriented
• Mastery of sales techniques;
• Ability to multi task/ strong organizational skills
• Knowledge and understanding of the retail business environment and market tendencies;
• Bilingualism;
• Good knowledge of Microsoft Office software and computerized inventory management system and presence on social networks; • Varied week, weekend and evening hours.

About us:

Founded in 1908, Omer DeSerres is a family-owned business spanning three generations. Our passion for what we do has made us leaders in sales of arts and crafts materials. With a major e-commerce website and 34 stores across the country, DeSerres is the largest retailer of art and craft supplies in Canada. Each store is a treasure trove of creative inspiration, and guarantees a colorful shopping experience that marries art, creativity and the latest new ideas.

*Only candidates selected for an interview will be contacted. We are committed to employment equity.

Job Type: Full-time

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Store discount

Schedule:

• 8 hour shift
• Weekend availability

Supplemental pay types:

• Bonus pay

Education:

• Bachelor's Degree (preferred)

Experience:

• Retail management: 5 years (preferred)

Work Location: In person

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