Sr. Analyst, Change Management Job at CIBC
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit
CIBC.com
Job Description
What you'll be doing
The Senior Analyst, Change Management applies comprehensive knowledge and skills to support the right standardized methods and procedures are used for the handling of changes in order to minimize its investment and identifying value add opportunities within key strategic initiatives. The role applies comprehensive skills to assist with change activity within a line of business, perform data and process analysis, and record impacts of change in relation infrastructure and environments. The role exercises independent judgement within preset guidelines in monitoring work progress, responding to changing priorities and handling situations that require further analysis and investigation. Responsible for ensuring standardized methods and procedures are followed (Enterprise Delivery Framework(EDF) and Enterprise Change Management(ECM)) including detailed implementation planning for efficient handling of changes in order to minimize the impact of all low to medium & high complexity changes. As Change Specialist you will also coordinate the building, testing, resourcing and implementation of a change, in testing and production environments. You will also ensure proper signoffs and follow ups are completed with all partners (Business, Technology Operations (TO) and Technology Solutions (TS)
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
How you'll succeed
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Service Excellence-Ability to understand customer needs and expectations, provide excellent service in direct and indirect manner, and fulfill customer expectations.
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Problem Solving-Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems.
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Interpersonal Relationships-Knowledge of approaches, tools and techniques for working with individuals and groups in a constructive and collaborative manner.
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Communication – Ability to communicate in written or verbal and hold conference calls to successfully plan, implement and follow up on changes.
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Governance – Ability to provide goverance to artifacts you collect as part of audit requirments.
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Multi tasking - Ability to handle multiple conflicting task and priotizing such that the most immediate items are addressed. This includes knowing when to escalate and engage senior management to ensure they are informed and able to communicate priority and decisions to varous interested parties.
Who you are
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You can demontrate 3-5 years experience in change governance with the knowledge and understanding what to look for in determining what are the risks to the environment. It’s an asset if you have experience with Agile methodologies. You have the understanding of technical components of business unit's infrastructure sufficiently to analyze and interpret all information to ensure prerequisite details for changes are complete and accurate, including accurately detailed and tested contingency and back out strategies. Nice to have some technical/development expereince. Fimiliarty with Oracle database knowledge.
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Your familiar with interpreting changes and trends in the technology industry to determine their impact on CIBC and find ways to make continuous improvements to existing.
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You embrace and advocate change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
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Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.
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You’re digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
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You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
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We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, points-based recognition program
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Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients
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We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development
What you need to know
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CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contactMailbox.careers-carrieres@cibc.com
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You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
Job Location
Toronto-81 Bay, 15th Floor
Employment Type
Regular
Weekly Hours
37.5
Skills
Application Testing, Change Management, Communication, Governance Framework, IT Development, Oracle Management, Prioritization, Quality Management Standards
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