SpaSoft Product Support Specialist Level 1 Job at Springer-Miller Systems SMS
Support Specialist - Level 1
locations
Markham - Ontario - Canada
time type
Full time
posted on
Posted 30+ Days Ago
job requisition id
R29716
Job Description:
The Product Specialist (Level 1) is responsible for providing 1st level support to customers ensuring that their issues are resolved quickly and completely in an upbeat and professional manner. The Product Specialist is responsible for professionally responding to technical support requests and to assist with other technical work including installations and upgrades. This position requires willingness to work varied shifts including overnights and weekends. The incumbent may also be called upon to work on special projects or take on additional tasks from time to time. The successful candidate will be a strong communicator who will strive toward self-development.
This position specifically requires working knowledge of MS-SQL, AWS and Cloud environments with the drive to expand and grow in these 3 streams. This position will is for a vacancy in the overnight SpaSoft Support crew.
Business Unit:
SMS Software Canada
Scheduled Weekly Hours:
37.5
Number of Openings Available:
1
Worker Type:
Regular
More About Jonas Software:
Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.
Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.
Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.
About Us
At Jonas we have long realized that our greatest asset is our employee base. As such we strive to provide our team with a fantastic working environment and an enriching career, which we know will translate into world class service to our valued clients. This allows Jonas Software to maintain and extend our lead as the premier software and services provider in each of our markets. If being part of a growing organization that moves at a fast pace and constantly strives to get better each and every day is what you are looking for, then we want to hear from you. Everyone has heard the sports analogy “to be the best, you have to beat the best”; well at Jonas Software we have tweaked that slightly to fit vertical market software. We believe to be the best you have to hire and retain the best!!!
Jonas Software is an Equal Opportunity Employer.
If you
need accommodation for
a disability at any stage of the application process or want more information on our accommodation policies, contact recruitment at
jobs@gjonas.com
or 905-470-4600
Jonas Softwareis part of a CSI group of companies.
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