Shift Supervisor Tim Hortons - Edmonton Airport Job at SSP America
- $18.00 / hour
- Hiring Immediately
- Full time
- Full Benefits
- Opportunity for Advancement
- Free Employee Parking
SSP Canada operates several restaurants throughout Edmonton International Airport located in Edmonton, AB. Our restaurants include: Tim Horton's, Starbuck's, Upper Crust, and Boston Pizza.
If you're looking for a place where you will meet hundreds of new people daily and make them feel welcome, come check us out! We have a unique work environment that you'll only experience at SSP Canada!
Here are a few things you can expect if you join our team as a Shift Supervisor for SSP Canada:
- Ensure that all standards for product and merchandising brands are met.
- Maintain brand operational standards and ensure that unit cleaning, temperature and knife checklists are completed on a daily basis.
- Provide support, direction and encouragement to help the team achieve business goals.
- Coach team members through the induction process by acting as a training companion to ensure complete orientation and the maintenance of brand standards.
- Ensure that products are of superior quality.
- Responsible for overseeing all cash operations.
- Conduct daily PRESHIFT meetings
- Ensures Mapaq and Steritech procedures are followed by team members
- Ensures customer satisfaction per Lanla “mystery shopper” program
- Ensures DTT procedures are followed by team members
- Ensure accurate rotations are completed on all products
- Daily enplanement checks
- Oversee food preparation.
- To Ensure team members are cashed in and out in a timely manner
- Take initiative to help team members during busy periods
- Receive daily store orders
- Ensure all tools and equipment are maintained adequately
- All other assigned tasks.
We are only accepting applicants who currently reside in Canada, AND who have a valid work permit/PR card or citizenship.
Skills and Requirements
- Excellent interpersonal skills for resolving customer complaints and supporting team members
- Excellent communication and organizational skills.
- Able to read, interpret and articulate instructions using clear and direct language.
- Able to work as part of a team in a dynamic environment.
- Experience in a busy restaurant / hotel is required.
- Minimum of 1 year Supervisory experience required in the restaurant/hospitality field
- Experience in handling cash.
- Bilingual - French and English
Benefits, Compensation and Care
At SSP Canada we believe if we take care of our employees, our employees will take care of our passengers. That’s why we offer competitive benefits, and our first source for filling management positions is our internal team.
Health & Prescription, Dental, Vision, and Life Plans
Paid Public Holidays & Vacation
RSP (Retirement Savings Plan)
Awards and Recognition
Uniform Shirts and Apparel Accessories are Provided (as applicable)
Employee Assistance Program (including short-term counseling, simple will, financial & legal consultation, referrals for child/elder/pet care)
If you’re passionate about your career and want to make the best part of a traveler’s journey begin with you, apply today!
SSP Canada is an equal opportunity employer committed to a diverse workforce.
EOE/D/V/M/F
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