Senior Technical Project Manager - Remote Job at W2O Group

W2O Group Remote

Working at Real Chemistry and in the healthcare industry isn’t just a job for us. We got into this field for different reasons, but we all stay for the same reason – to uncover insights, make meaningful connections, infuse creativity, and improve the patient experience by transforming healthcare through AI and ideas.
Real Chemistry creates the world around modern therapies with over 2,000 talented professionals, and for the last 20+ years has, carved out its space at the intersection between healthcare, marketing and communications, data & AI, and the people at the heart of it all. We work with the top 30 pharma and biotech companies and are built for uncommon collaboration—we believe we are best together, bring together experts from a wide range of disciplines collaborate without barriers under a single, unified mission: to transform what healthcare is to what it should be. This one-of-a-kind model allows us to work in a way that better reflects how people experience healthcare—all with the intent to transform healthcare from what it is to what it should be. But we can’t do it alone – you in?
Job Summary
We are seeking a talented Senior Technical Project Manager for conversationHEALTH (cH), a division of Real Chemistry. The Senior Technical Project Manager (Sr. TPM) oversees a portfolio of projects from conceptual design through implementation by collaborating with clients, vendors, and in-house personnel. Additionally Sr. TPM is the catalyst to form a team of technical experts to deliver high quality solutions to our clients while maximizing the utilization of resources and constantly improving efficiency.
This role can be fully remote in Canada or in our Toronto, Canada office.
#LI-Remote
What You'll Do:
  • Collaborating with Business Development and Client Success teams, including scoping and pricing new opportunities, proposal and contract development, client meetings and relationship development.
  • Manage up to 6 high complexity strategic projects with top-down oversight throughout entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline.
  • Report to the Director of Professional Services and other internal stakeholders on projects’ health and status, organize steering committee meetings to discuss program status, risks, and goals.
  • Perform proactive project and program risk management.
  • Develop comprehensive project plans that merge customer requirements with company goals and coordinate various managers and technical personnel during all project phases, from initial development through implementation and develop a transition plan to operations.
  • Monitor project’s progress continuously and generate detailed reports on measurable items, such as budget consumption, milestones and deliverables as well as forecasts.
  • Analyze project’s financial health and provide actionable feedback related to cost benefit and return-on-investment standards.
  • Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements.
  • Review proposed modifications on project plans, including meeting with interested parties to approve and implement changes.
  • Evaluate and track change requests using defined change management process and identify opportunities for additional revenue.
  • Oversee allocation of resources as needed before and during projects by talking with customers, team members, managers, and in-house accountants and negotiating price and payment agreements with vendors.
  • Responsible for creating, or monitoring the creation of, project artifacts and ensuring their quality.
  • High level solution design, project definitions through requirements documentation.
  • Technical documentation including technical functional specifications, release/deployment plans, rollback plans, etc.
  • Provide leadership for project implementation and production release activities, including impact/risk assessment, resource allocation/co-ordination, and sponsor/business communication.
  • Anticipate details of future projects by communicating directly with customers and staying informed of relevant trends and industry news.
  • Identify process improvement opportunities for project implementations and report to PMO & Professional Services.
This position is a perfect fit for you if:
  • Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.
  • You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.
  • You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.
  • You are highly organized self-starter, able to work independently and under tight deadlines.
What You Should Have:
  • Excellent written and oral communication skills, and be able to speak comfortably to a variety of audiences at operational and executive levels.
  • Excellent problem-solving skills and keen attention to details.
  • Excellent project management skills, including budget, schedule and scope control, risk management and planning.
  • Experience successfully managing multiple projects concurrently.
  • Proven ability to clearly define and document technical issues or requirements and communicate them with engineering and product teams as well as non-technical stakeholders.
  • Experience applying Agile, Iterative and Waterfall project management methodologies and best practices.
  • Experience applying technical and business subject matter expertise to inform and/or influence projects.
  • Proven experience building and managing relationships across a medium size enterprise at all levels with the ability to influence decisions from top down and bottom up.
  • Experience with executive level leadership communication and influencing.
  • Familiarity with issue-tracking systems like JIRA, planning tools : Smartsheet.
  • Experience with SaaS applications.
  • Experience with cloud platforms such as GCP, Azure, AWS.
  • Solid foundational knowledge of client-server applications.
  • Bachelor’s degree in engineering, computer science, business or related field, or equivalent work experience.
  • 5+ years as a Technology Project Manager with the successful delivery of strategic, global and complex projects.
  • Project Management Certification is desirable.
  • Experience working in healthcare and / or pharma verticals and knowledge of relevant regulatory requirements.
  • Previous experience in Health Tech or Life Sciences field.
  • Previous experience working in Product and / or SaaS companies.
  • Previous IT or Management consulting and/or start-up experience.
Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile
here
.
Real Chemistry is currently operating with a flexible, hybrid approach and giving our teams the ability to operate in the way that works best for them – at home, in office or a mix.* We trust our people to decide what works best for them, working together with their teams and leaders to support our customers and make the world a healthier place. This policy will continue to be evaluated and may change in the future as we seek to ensure our people stay inspired, engaged, and motivated to do their best work.
Real Chemistry offers a comprehensive benefit program and perks, including subsidized medical, dental, and vision insurance, flexible PTO and entitlement to a five-week sabbatical program after 5 years of service. Other perks include an annual wellness reimbursement, mental wellness coaching and support, and access to more than 13,000 online classes with LinkedIn Learning.

Real Chemistry is committed to being an Equal Opportunity employer. As such, we seek motivated and qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. We strive to employ, motivate, advance and reasonably accommodate any qualified employees and applicants. We believe diversity of persons and ideas forms the most comprehensive, forward-looking company.



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