Sales Trainer Job at Reliance Home Comfort

Reliance Home Comfort Cambridge, ON

LEARN, DEVELOP AND GROW – WITH RELIANCE
By joining Reliance as a Trainer, Sales Effectiveness you become part of an organization that is committed to delivering exceptional experiences for our customers and will support you to be your best.
What will you do?
  • You will be responsible for performing training needs assessments, designing and delivering curriculum and learning materials and for managing all phases of training interventions.
  • Identify training needs by evaluating strengths and weaknesses
  • Translate requirements into training that will groom Team Members for the next step of their career path.
  • Build annual training program and prepare teaching plans
  • Develop or oversee the production of classroom handouts, instructional materials, aids and manuals.
  • Direct structured learning experiences and monitor their quality results
  • Acclimate new hires to the business and conduct orientation sessions
  • Deliver training courses.
  • Assess training effectiveness to ensure incorporation of taught skills and techniques into employees work behavior.
  • Periodically evaluate ongoing programs to ensure that they reflect any changes.
  • Stay abreast of the new trends and tools in Team Member development.
  • Proven experience in designing multiple training events in a corporate setting.
  • Extensive knowledge of instructional design theory and learning principles and LMS Systems
  • Proven ability to master the full training cycle.
  • Adequate knowledge of learning management software
  • Familiarity with traditional and modern training methods, tools and techniques
  • Familiarity with talent management and succession planning
  • Ability to conduct cost-benefit analysis and calculate training ROI
  • Sound decision making and organizational skills and ability to present complex information to a variety of audiences.
What do we offer?
  • Competitive starting wages
  • Consistent full-time hours and opportunity for overtime
  • Company vehicle, tools, uniform, and equipment all provided
  • Ability to earn additional incentives
  • Education and training cost subsidy
  • Paid apprentices leave for eligible Team Members
  • On-the-job training and defined Career Paths to advance your career
  • A comprehensive benefits and group savings plan
  • Generous discount on Reliance products
  • Fast growing company with an award-winning culture
What do you bring?
  • Must provide proof that you are full vaccinated as defined by the Provincial Ministry of Health
  • Possess a college/university degree, or equivalent work experience Training, HR or related field
  • Proficiency in MS Office and in database software
  • Travel within Ontario- especially along the 401 Corridor is expected to occur bi-weekly
  • Travel is required in this role expectations are to travel outside Ontario on a monthly basis to deliver training to our Western and US branches
  • Achieved 3-4 years of successful leadership experience against formalized corporate objectives
  • Demonstrated ability to extract the full potential technical professionals through development and leadership
  • Introduce new initiatives to maintain further growth
  • Create alignment between corporate goals and individual objectives
  • Heightened sense of self-awareness and emotional intelligence
  • Demonstrate a strong verbal and written communication skillset
Why Reliance?
Headquartered in Toronto, Reliance is the industry leader in providing home comfort solutions to over 1.9 million customers across North America. Reliance provides reliable home heating, cooling, hot water, water purification, electrical, plumbing & Smart Home products & services.

Each day, our Team Members are dedicated and focused on delivering an outstanding customer experience, developing top talent and giving back to the communities where we live and work. Reliance is an $900 million business with over 2,400 Team Members and growing! We are proud to be recognized by Waterstone Human Capital Ltd. as Canada's 10 Most Admired Corporate Cultures.


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