Please note this position is located in Terrace, BC

JOB OVERVIEW:

The Sales Manager is responsible for selling flooring to local contractors, managing major accounts, and supervising sales staff. Existing knowledge of flooring products and design is required.

RESPONSIBILITIES:

• Communicate and follow up on all sales and customer service-related inquiries of existing and prospective clients
• Collaborate with sales team with sales and dealer inquiries, stock/product requests and general account management and support
• Develop and implement marketing strategies
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Resolve problems that arise, such as customer complaints and supply shortages
• Plan, organize, direct, control and evaluate daily operations
• Conduct sales activities and build relationships with customers including promoting and recommending products, plans, or installation services that match customer needs
• Inform customers on pricing, options, or status on pending orders
• Train associates
• Sales of flooring products accessories
• Manage regular and/or commercial and/or project accounts.
• Develop and maintain the customer base and establish a high-level ongoing relationship with their accounts.
• Helping customers with their selections and providing them with samples.
• Provide complete order fulfillment service to ensure objectives are met while exceeding customer expectations.
• Responsible for procurement process for the business

QUALIFICATIONS:

• Flooring expertise
• Experience leading teams
• Experience in a fast-paced customer service environment
• Experience working in a sales driven environment is an asset
• Excellent communication and reading skills
• Excellent decision-making ability and problem solving skills
• Proficiency with computers

Job Types: Full-time, Permanent

Salary: From $75,000.00 per year

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Store discount
• Vision care

Ability to commute/relocate:

• Terrace, BC: reliably commute or plan to relocate before starting work (required)

Experience:

• sales: 4 years (preferred)
• flooring sales: 5 years (preferred)

Work Location: One location

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