We are seeking a Sales Coordinator!

Spirit Ridge is currently looking for a Sales Coordinator to join our dynamic sales department.

Why Spirit RidgeLocated on the traditional lands of the Osoyoos Indian Band, in the town of Osoyoos, working at Spirit Ridge Resort is a very unique opportunity to be in the heart of wine country. Where else in Canada can you find a resort with a golf course, two pools, beachfront water sports, onsite winery and a first nations cultural center all in one place? All this in the warmest place in Canada, surrounded by fruit orchards, wineries, breweries and Canada’s warmest lake.

Whether here for work, business, weddings or a getaway, our guests arrive at the resort genuinely excited to be here and to experience a part of Canada they have never been to before. Employees, who are flexible, have fun at work and a can-do attitude thrive in resorts like ours where they play such an integral role in delivering a unique guest experience. For those looking to start their careers, Spirit Ridge offers a wide variety of advancement opportunities to those who can show us they got what it takes to care for our guests and team members alike.

Role Description
The Sales Coordinator will primarily be responsible for the following tasks/duties:

A key role in the sales department, the coordinator will be responsible for assisting the Director of Sales in the form of daily operations and projects. Assists with sales and marketing tasks with efficiency, proposals and contracts. Keeps up with Hyatt initiatives and assists team with efficiencies in the sales process. Follows strategic plan and Spirit Ridge Resort strategies and brand standards. This role will also support the events/catering team with various duties from booking and detailing small meetings to billing and follow up client support.

• Assists in the daily operations of the sales department – proposals, contracts, projects, file keeping and various administrative duties. PowerPoints, Excel spreadsheet ability.
• Responsible for sales and marketing coordination alongside of Director of Sales & Marketing.
• Assists with various marketing projects: Audits of sites, programs and various duties. Maintains presence on Lanyon & Cvent portals, responding to all leads and inquiries.
• Assists in community opportunities.
• Assists in daily duties such as reader board notifications, gift certificates, mail outs, and follows all Hyatt weekly communication. Assists with assistance in sales client concierge service.
• Assists in events and catering office.
• Books, plans and executes all catering and meeting related internal meetings.
• Details small meetings ensuring customer satisfaction
• Responsible for in room amenities, EO printing and distribution and final invoicing.
• Responsible for assisting with general event sales functions within the property.
• Assists with maintaining the Envision database system on property level.
• Works with Events Manager with group arrival organization.
• All other duties assigned by the Director of Sales.

Experience You Bring

• Ability to be creative and exceed guest’s expectations!
• Previous sales or hospitality experience preferred
• Able to follow direction and think on owns own to maximize sales and office efficiency.
• Experience with Word, Excel, PPT
• Excellent communication skills both written and verbal.
• Excellent organizational skills, meeting deadlines and client due dates
• Studies in a Hospitality Management program preferred
• Team player who possesses good planning and problem solving and the ability to work with other departments to exceed customer service.
• Ability to work a flexible schedule. Schedule is 8:30 to 5pm however may include evenings and weekends upon business levels.

What’s In It For You

• Company events
• Subsidized Staff Housing if required
• Discounts on water sports, hot yoga classes, gym membership, wine & golf
• Discounted Staff Menu and Free Continental Breakfast food in Staff Lounge
• Free on-site parking
• Employee, Friends & Family rates at Hyatt’s Worldwide