**ONLY CANADIAN RESIDENTS ARE CONSIDERED**

Join us and you’ll become part of the family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve.

Job description

Room Attendant

Reporting to: Housekeeping Manager

Right now, we’re looking for a Room Attendant – to make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day – creating a haven for them to escape and relax in or get a bit of last-minute work done. We’ll need a little flexibility with your time so we can serve our guests the best we can.

Holiday Inn Express & Suites Ottawa West is looking to fill full-time time position as a Room Attendant. If you enjoy working in a positive environment and adaptable to changing demands, this opportunity is the one for you!

BASIC RESPONSIBILITIES:

• Providing personalized and exceptional guest service at every opportunity.
• Reporting all maintenance deficiencies to the maintenance department
• monitor and inventory guestroom supplies so that you always have the necessary tools to perform your duties.
• follow all security procedures when entering and working in our guest’s rooms.
• General cleaning of Guests Rooms as defined by IHG Clean Promise.
• Follow all safety Procedures when lifting or moving heavy objects.
• Keep clean and maintain all areas and equipment located within your linen rooms.
• Knowledgeable on the use of the current equipment that is being used in our Guests Rooms.
• Follow current Lost and Found Procedures when handing in Lost and Found.
• Perform auxiliary tasks when required including cross - training
• Understand and follow all Emergency Procedures.

SKILLS, ABILITIES AND QUALIFICATIONS

• Maintain a professional and positive demeanor at all times
• Must have a passion for delivering outstanding and personable service.
• Self-motivated, decisive, responsible and driven to achieve goals
• Ability to think independently, possess good judgment, proven problem-solving skills and effective decision-making skills.
• Able to work effectively in a fast-paced environment with minimal supervision
• Must be organized and detail oriented.
• Must possess a high degree of professionalism in demeanor and appearance.
• Must be able to work flexible hours including evenings, weekends and holidays.
• Able to remain positive under pressure

Job Type: Full-time

Salary: $19.00 per hour

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• On-site parking
• Vision care

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Weekend availability

Application question(s):

• Do you have any hotel cleaning experience? if yes, how long?

Experience:

• Cleaning: 1 year (preferred)

Work Location: In person

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